National Bank of Arizona

Three (yes 3) Management staff avoided contact and seemed too “rushed” to help front line staff find a resolution for me today. Not impressed. Front line consulted in back office and got no support even after over 45 minutes of waiting. Supposedly (over an hour later) I should be receiving “a call back”. I am grateful I do not bank at this institution and highly recommend Arizona Central Credit Union instead- who BTW had a resolution in less than 15 minutes with most our their management on vacation!!
May 1st, 2021

Tried switching my business account to National Bank of Arizona and they have a policy against "external transfers to other accounts" My other account is at Wells Fargo. I started depositing my checks at NBAZ and I needed to transfer funds back to my other account to cover some auto pay payments. Guess what, that service is completely unavailable. I have no problems with that service at my other bank. Guess I'm sticking with them since NBAZ has made this situation so inconvenient. If you have a small business, I would highly recommend another option.
Jan 21st, 2021

Amazing bank for my mother. They are very polite and helpful. She is blind and they take care of her very well.
Oct 22nd, 2020

May 20th, 2020

Quick and professional every time I visit
Apr 21st, 2020