Novus Glass

Paid cash to have windshield replaced. Was told they would come to my work next day. They were unable to be on time which is not a huge deal. But that same day they came to my house later that evening with non OEM glass. I paid for and specifically asked for OEM glass. Had I not asked them prior to install I would have paid for OEM but instead driving around with aftermarket glass. I was then told I would have to wait 2 more days for install. Needless to say I will be getting my money back and never using their services again. Don't waste your time here go to satellite or another reputable company.
Mar 21st, 2016

Novus is absolutely horrible. I was scheduled for 3 appointments for windshield replacement and I had 3 no-call no-shows. I had to call in to schedule each appointment. I even spoke to the manager of the location who said he would come out personally to install the windshield and he did not arrive to the appointment or call me. When I called the dispatch office was advised that all 3 times none of the Novus employees had submitted my paperwork to them. They are very unprofessional. Please go with a reputable company.
Feb 19th, 2016

Terrible Customer Service !!! Very Poor Quality Windshields !! Dont Waste Your Money !!
Aug 22nd, 2015