Rocky Mountain Truck Centers - Flagstaff

Mar 28th, 2024

Bad place very high price
Mar 9th, 2024

Stay away.
Mar 9th, 2024

If I could give no star I would I went in at 7:30am for ac line and at 12:30pm I am still in the shop it does not take that long to press a fitting on this place need to be shutdown here in flagstaff az.
Mar 9th, 2024

PLEASE! PLEASE READ THIS!! If you need to have anything done to your vehicle, do not come to this establishment. My driver mended a broken coolant hose to reach this location and we would have paid a mobile repair man less. The driver arrived at location, opened the hood and showed the service adviser the heater hose. They changed a 1/2 inch heater hose and 2 clamps and labor was $457.00. They also charged 165 dollars for diagnoses of the problem. Remember, the driver opened the shops and showed him the hose next to the alternator with absolutely nothing in the way. By the time we purchased the coolant, this bill was for 1,165.00 dollars. DO NOT trust this place. Service advisor was rude to the driver and stated there are no managers above him. When we asked who he called to ask for approval to sell a 10 dollar hose that was not on their inventory he said it was the owner and he would not give a anyones phone number so we can ask questions and try to understand why we were being charged this obscene amount of money. We try and visit the smaller shops instead of TAs, Petros and Speedcos. Unfortunately, this time we lost the highway robbery lottery. If you can make it to anywhere else, youll be money ahead. Too bad I couldnt give them 0 starts, unfortunately thats not an option.
Apr 7th, 2024