Diamondback Cleaners

Oct 17th, 2020

Fantastic service!
Mar 19th, 2020

Great service and location
Feb 14th, 2020

I'm a professional woman, I use cleaners a lot. This is HANDS DOWN THE WORST in both customer service and workmanship. I couldn't believe my experience. I brought in a blanket, four shirts and a pair of pants. After paying the $51 for my items at a quick glance I noticed the blanket was dirty around the bottom as if it had been drug on the floor, and there were spots on it and it's white! When I brought it to the attention of Julie, I believe her name was, I was met with total attitude instead of "oh my gosh I'm so sorry". She called the owner Axay Amin, and I heard his say over the phone, "at least it's better than when she brought it here". Is that what I'm paying for, "better", or a clean? I decided at that point to take a look at my shirts and those too were still dirty I could literally pick the spot off with my fingernail don't believe they even attempted to clean it. They refused to give me my money back and told me never to come to their store again because they don't need customers like me. I am appalled! Obviously, I will never be going there again and you shouldn't either. They are lucky I don't have time for picket signs!
Jun 14th, 2018

Started using them because of a coupon that got sent out. I was looking for a dry cleaner in the area so I decided to try them out. Normal prices without the coupon were a little higher then I was use to paying but not by much. Everything was fine until I did not insist that we count out my items when I dropped them off. A pair of my pants went missing. I called and was told that all of my order was showing picked up and there was nothing that they could do. I later went into the store and explained what had happened and the girl at the front pulled all my receipts and stated that she would have her manager call me on Monday. By Wednesday I still had not received a call so I called back and had to explain what had happened to someone else, they too stated that they would have the Manager call me back. Well later that day the manager did call me back and stated that she got the message from the first girl and that she had looked but did not find my missing pants. The Manager stated that she would look again and check the other locations and call me back the next day. Well after a week of waiting for her to call me back I call them. The Manager answers, stated that they have looked at their store and the other location and my pants are not there. now the manager stated that she was the one that sorted my order and she did not see the pants that I'm missing. She then stated that she only works one order at a time and there is no way that my pants got miss placed on her watch.
Apr 25th, 2016