GEICO Insurance Agent - Closed

I know someone who's been dealing with this agent. And it's just been a constant battle and ended up even worse. They lie. No follow through. Fake to your face. Pretty sure they are against minorities as well. It's just wrong. Don't go to Amy. Go to Todd Jackson. He'll help anyone. Never had an issue
Apr 9th, 2024

Apr 7th, 2024

Amy Jones State Farm has been our insurance provider since we moved to Alaska nearly 16 years ago. She is our one stop insurance shop. Amy and her team take real good care of us. They make us feel like family Thank y'all, Amy and Team!
Apr 5th, 2024

Michele and her team are very easy to work with and are always quick to respond to requests!
Apr 5th, 2024

If you are a MINORITY; PLEASE STAY AWAY FROM AMY JONES COMPANY! Theyre really SWEET, KIND & CARING when youre handing them cash for Insurance policies. But they did NOT do their JOB when it came to ME; once I was involved in a couple accidents. Theyre even making me work my own case against Geico, with NO help; after one of Geicos clients slid into my truck & dragged it. They basically told me I can handle the case myself since I wasnt at fault; but Geico Denied Fault. So I had to email Geico pics of the damages their client cost to my vehicle & a video of their client admitting that she SLID into my truck! ETC. I was involved in another accident; where they failed to contact me. After sitting there for hours with their Agent (Spencer) looking for ANYTHING they sent to let me know that my insurance was LASPED! I end up having to find a lawyer because they didnt let me know that my insurance was recently lapsed until I got into the car accident. Now my license is suspended, I have to get SR22 insurance; all because THEY FAILED to fulfill legal or contractual obligations! Amy will not take fault; she basically told me Its a Courtesy call, to let me know when my insurance needs to be renewed Thats a LIE; its STATE LAW that they NOTIFY YOU before allowing you to drive around without coverage. I admit, I have lots going on; I have Sickle Cell Anemia, taking care of my kids & mom who has Dementia. I NEED to be notified; especially after paying 6 months in advance at times. Her agent Spencer, admitted he couldnt find ANYTHING; Emails, Text, Calls, NOTHING to let me know that they tried to notify me. I was driving for DAYS without coverage with my baby in my vehicle. How I found out, I contacted them after being in an accident I was at Fault for. During the time they said my insurance was lapsed; they sent Happy Birthday text Etc. NOTHING saying Hey, your insurance is DUE or about to be LASPED I HATE that I joined AMY JONES insurance agency; they SUCK at doing their job when it came to me. I was a client of theirs for years! This has turned my life upside down; I have non-stop Doc appointments for myself, kids & my mom. I am spending so much cash on Ubers, paying ppl to take me to handle important business; ALL because of a SIMPLE MISTAKE ON THEIR BEHALF! What really sucks is I had lots of cash in the bank at the time; they took a Payment at the scene of the accident & continuing to take payments, knowing Im unable to drive. Thanks for listening; I feel like theyre doing this to me because I am a Black Woman. They feel like they can just treat me like TRASH, but Ill spend my LAST DOLLAR on a lawyer to let them know. They messed with the WRONG Black Woman; Sincerely yours, Tyasia P.S. Also (Michelle) the agent there, is VERY RUDE towards me! I have NO CLUE WHY; she talks to me like TRASH! I wish I can post the recorded tapes of our conversations. I treat EVERYONE with the SAME RESPECT I wanna be treated with. Sorry for the NOVEL; but this has turned my life completely upside down! Im very hurt & upset, but there is A GOD Vengeance are MINE said the LORD The KARMA thats gonna come after them for messing over the Kind Hearted; what Im going through right now, will be NOTHING compared to what their gonna face once I PUT THIS ALL in GODS HANDS! Amen
Apr 9th, 2024