Synovus - Bank of Tuscaloosa - CLOSED

Synovus will not refund or reimburse fraudulent withdrawals from your account if they feel you were careless with your debit card or failed to secure your information sufficiently. They will investigate and ask a lot of questions and lead you to think they are helping but theyre actually looking for reasons to deny your claim. Even when the person who made the fraudulent withdrawals was identified, charged and arrested, they still refused to replace the funds stolen from our elderly widowed family member.
Oct 5th, 2023

Service is an afterthought, accountability has left the building.
Apr 17th, 2022

As a local REALTOR, I Absolutely give Five Stars to Mortgage Loan Originator Kendrick Speight and his team! The closing was fast, efficient, and accurate! Thanks for going above and beyond!!
Jan 12th, 2022

I have been on the phone for an hour trying to just pay my bill because you have changed the website to which we pay our bills. I cant set up a new log in. I have never been treat with this much disrespect and rudeness in my life the way this company has treated me today is a true reflection on its customer service. I have been banking with them since 2004 but Ill be changing company tomorrow.
Feb 15th, 2021

Jan 15th, 2020