Hours
Chamber Rating
-
David Thornton
Do yall not care to have anyone available at the store to talk to. Your customer service is horrible.
May 20th, 2022 -
Tina Woods
AmeriGas is a joke. After six Customer Calls I was told someone from the local office would call me to handle the issue within 24 - 72 hours. Never heard a peep from the local office. They are putting themselves out of business one customer at a time.
Feb 26th, 2022 -
Nathan silva
The call center is horrible. When they switched from Heritage propane to Amerigas the service is horrible. You cant even talk to someone in Huntsville AL. They refuse to transfer you to the correct location to solve a simple problem. I would not recommend using this company at all.
Feb 19th, 2022 -
Greg Newcomb
Order got here the next day and I really like the online management of my account. Easy peasy.
Jan 29th, 2022 -
Kasey Speakman
I do not recommend this company. I inherited them for propane service when they bought Heritage Propane. I ordered and paid for propane delivery back on Oct 5. They gave me a time frame for delivery and said I would get a call first. No delivery happened. 2nd call, the service rep said my order was canceled for no reason. So rescheduled it as high priority. He also said the system was forcing an extra charge of 4 cents, which he said they would refund later. Despite the service rep sounding like he cared, no delivery came. (The call center on the other side of the world has no power to make anything happen or understand why it doesn't. Just follow the script. Kudos to the script writer for seeming to care about customer experience, at least for my particular problem of no show delivery. Unfortunately the rest of the company doesn't follow the script.) 3rd call they said they would schedule an emergency delivery within 24 hrs. Never happened. 4th, 5th, etc. calls all claimed delivery within a time frame but no one ever called or showing up. Finally called today Dec 27 to get a refund, which they surprisingly were able to do. They didn't refund the extra 4 cents charge. Hilarious since the transaction fee will be more than the charge. Unfortunately I'll have to call one more time to get them to pickup their cylinders. Odd are that will never happen either.
Jan 14th, 2022
About
AmeriGas Propane
Our AmeriGas propane office located at 7230 Governors West in Huntsville no longer provides walk-in service, however AmeriGas customer service lines are available anytime, anywhere with 24/7 service. We are working hard to drive value for our customers through expanded digital tools, stronger service capabilities, and efficient resolutions for your energy needs. For convenient ways to connect with AmeriGas, check out our most frequently asked questions by clicking the Support & FAQs tab in the navigation.
Contact Info
- (256) 837-7050
Products
- 250 Gallon Propane Tank
- 500 Gallon Propane Tank
- 1,000 Gallon Propane Tank
- 120 Gallon Propane Tank
Services
- Propane Tank Installation
- Propane Tank Recertification
- Flexible Propane Delivery
- Online Propane Ordering
- Propane Tank Site Survey
- Tank Maintenance & Repair
- Propane Emergency Delivery Service
Questions & Answers
Q What is the phone number for AmeriGas Propane?
A The phone number for AmeriGas Propane is: (256) 837-7050.
Q What is the internet address for AmeriGas Propane?
A The website (URL) for AmeriGas Propane is: https://www.amerigas.com/locations/propane-offices/alabama/huntsville/7230-governors-west?utm_source=extnet&utm_medium=yext&y_source=1_MTk2NzM1MjQtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q How big is AmeriGas Propane?
A AmeriGas Propane employs approximately 20+ people.
Q What days are AmeriGas Propane open?
A AmeriGas Propane is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Q How is AmeriGas Propane rated?
A AmeriGas Propane has a 3.8 Star Rating from 116 reviewers.
Hours
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Tractor Supply Co.
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Academy Sports + Outdoors
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Publix Super Market at Phenix Crossing
5408 Summerville RdPhenix City, Alabama 36867
Ste 200( 851 Reviews ) -
Academy Sports + Outdoors
2325 Bent Creek RoadAuburn, Alabama 36830( 1704 Reviews ) -
U-Haul Moving & Storage of Fairgrounds
3028 Bessemer RdBirmingham, AL 35208( 48 Reviews )
Ratings and Reviews
AmeriGas Propane
Overall Rating
Overall Rating
( 116 Reviews )David Thornton on Google
Do yall not care to have anyone available at the store to talk to. Your customer service is horrible.
Tina Woods on Google
AmeriGas is a joke. After six Customer Calls I was told someone from the local office would call me to handle the issue within 24 - 72 hours. Never heard a peep from the local office. They are putting themselves out of business one customer at a time.
Nathan silva on Google
The call center is horrible. When they switched from Heritage propane to Amerigas the service is horrible. You cant even talk to someone in Huntsville AL. They refuse to transfer you to the correct location to solve a simple problem. I would not recommend using this company at all.
Greg Newcomb on Google
Order got here the next day and I really like the online management of my account. Easy peasy.
Kasey Speakman on Google
I do not recommend this company. I inherited them for propane service when they bought Heritage Propane.
I ordered and paid for propane delivery back on Oct 5. They gave me a time frame for delivery and said I would get a call first. No delivery happened. 2nd call, the service rep said my order was canceled for no reason. So rescheduled it as high priority. He also said the system was forcing an extra charge of 4 cents, which he said they would refund later. Despite the service rep sounding like he cared, no delivery came. (The call center on the other side of the world has no power to make anything happen or understand why it doesn't. Just follow the script. Kudos to the script writer for seeming to care about customer experience, at least for my particular problem of no show delivery. Unfortunately the rest of the company doesn't follow the script.) 3rd call they said they would schedule an emergency delivery within 24 hrs. Never happened. 4th, 5th, etc. calls all claimed delivery within a time frame but no one ever called or showing up. Finally called today Dec 27 to get a refund, which they surprisingly were able to do. They didn't refund the extra 4 cents charge. Hilarious since the transaction fee will be more than the charge. Unfortunately I'll have to call one more time to get them to pickup their cylinders. Odd are that will never happen either.
Overall Rating
Overall Rating
( 116 Reviews )Write a Review
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