State Farm Insurance

Hello Kelsey,Thank you so much for taking the time to leave this excellent review. We really appreciate your business and are glad to hear that Loretta has been able to provide such exceptional service. She's indeed a gem and we are lucky to have her on our team. Your kind words have been shared with her and it truly made her day! We look forward to serving you for many more years to come! Thank you again for putting your trust in us and for being such a loyal customer. We truly appreciate you!

Thank you so very much!

Thank you so very much, Louis! It is most definitely our pleasure serving you and it makes our day to hear that we were able to meet your needs. We appreciate you!

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Kae was able to assist you with your wind mitigation paperwork, leading to savings on your homeowners policy!Here at Frances Holk-Jones State Farm, we strive to provide exceptional service and it's always rewarding to hear we've achieved that. Your feedback will be passed along to Kae and our entire team, as it serves as a great source of motivation.Thank you again for choosing us for your insurance needs, Elizabeth. We look forward to serving you in the future.

We appreciate your feedback and sincerely apologize for the inconvenience you experienced during your recent visit, Christian. We understand that your time is valuable, and we are genuinely sorry that your initial interaction with our office did not meet your expectations.Our team at Frances Holk-Jones State Farm is committed to providing exceptional service to all of our clients and potential clients. However, there are instances where we may be working with other customers, and we may not be able to attend to walk-in clients immediately. We assure you that we value new business and our commitment to customer service remains consistent, regardless of whether you are a potential, new, or long-standing client.We would like to offer you a personal appointment at your convenience, to ensure you receive the prompt and personalized service we strive for. Our friendly receptionist or any one of our team members would be more than happy to assist you. Thank you for recognizing the friendliness of our receptionist, and we look forward to having the opportunity to turn your initial experience around. Our phone number is 251-943-5031.