Auto Whiz

Great customer service!!!
Mar 7th, 2024

My company uses this location often, as much as we can! Such nice guys. Every time I call in, they are super helpful. They get our cars fixed and back on the road very fast, and the work and price are great. Absolutely recommend them as often as Im able to.
Feb 27th, 2024

These guys are great - fast fixes and fair prices.
Dec 25th, 2023

Simply do the job I ask, dont run a full engine diagnoses without being asked.
Nov 5th, 2023

I had a very disappointing experience with Auto Whiz, and I feel compelled to share my review to make others aware of the numerous issues I encountered during several different interactions with them. I initially brought my Audi to Auto Whiz due to an antifreeze leak. They diagnosed it as a broken water pump and replaced it with an OEM part. However, when I picked up my car, I noticed that not only was the antifreeze level still low, but an incorrect version of antifreeze had been added on top of the correct one that was already in the car. Upon consulting with Audi and a reputable European Performance shop, both confirmed that not only was the antifreeze they used incorrect but that mixing two colors of antifreeze can lead to mechanical issues. They advised draining, flushing, and refilling with the correct antifreeze, which Auto Whiz initially resisted, claiming that Audi was wrong but eventually agreed to do. Shortly after leaving their shop, I began hearing a squeaking noise from the fan belt, and the belt felt loose. I returned to Auto Whiz a couple of weeks later to address this concern. Initially, they claimed they did not hear any squeaking and could not find any problems. However, after pushing for further inspection, they reluctantly admitted that one of the bolts on the pulley for the water pump, the very part they had recently replaced, was starting to come loose. This raised serious concerns about the quality of their work and attention to detail, as I find it hard to believe that bolts "back themselves out" so quickly after installation. My frustration continued when I went to pick up my car after this second visit. The employee who handed me my keys was very unfriendly and displayed clear frustration towards me. To make matters worse, upon inspecting my vehicle, I discovered that a significant piece of weather stripping in my engine compartment had been pulled loose in multiple places and left unattached. This was certainly not the condition in which I had originally brought in my car. Considering the multiple instances of subpar service, the attempted cover-up of their mistakes, and the effort to convince me that manufacturer recommendations were incorrect, I strongly caution others about entrusting their vehicles to Auto Whiz. Their service quality and professionalism were severely lacking, particularly when dealing with European cars. It is unfortunate that I had to share this review, but I believe it's important for potential customers to be aware of these issues and the overall quality of service provided by Auto Whiz.
Oct 26th, 2023