Kemper Insurance

Sep 14th, 2021

Jul 26th, 2021

Great place to work!
Jun 18th, 2021

Good parking, friendly workers, and a nice area
Sep 19th, 2020

They are awful. I was in a hurry to get insurance for my husband's DMV appointment and they came in lowest for most coverage on a comparison site... Let me tell you, wish I had looked further before calling them! I barely got to the point of signing because their web services are so incredibly buggy and poor. They charged me 198 and couldn't even get me supporting documents to the policy. All I ever got was an automated email with a policy number that their website doesn't recognize as valid. No one answers the phone and they routinely hang up on you after you've been on hold forever. Tech support couldn't help me get into my account or find a record of the policy. After a few days of this totally unacceptable hot potato, I found better coverage for less and signed with another company. When I called to cancel with Infinity Kemper, no one was in ON ANY OF THEIR NUMBERS - what if you needed to file a claim on the weekend? Mind-blowingly bad. Since I hadn't been able to reach any branch of their company except the unhelpful tech services since signing, I disputed the charge on my card and emailed asking them to cancel. They emailed back 4 whole days later saying they can't cancel the policy in the first 60 days unless certain conditions are met... and "Services not rendered" is not one they recognize! I've responded with one they say they do recognize (duplicate coverage) but if prior experience is any indication, going to keep on having to slogging through BS with this BS company. They only want your money and have zero interest in earning it with any semblance of customer service once they get that! Stay far, far away from them if you value your peace.
Aug 1st, 2020