Kiddco Plumbing Inc.
-
106 Oakgrove Rd STE M
Sterling, VA 20166 - 703-435-4441
Hours
Chamber Rating
-
Dave Aronheim
They were efficient, reasonable and did a good job on an atypical repair job.
Mar 20th, 2024 -
Mark S
Updated Review (5 Stars) Kiddco Plumbing reached out to me to discuss the bill. They mentioned the work could have been done a little quicker and sent me a check for $120 (30 min rate). They mentioned costs have risen for everyone and thanked me for my business. Outstanding customer service!!! Original Review: Four Stars for the professionalism and quick service. However the cost is quite high. $240 /hr for labor plus parts. Kitchen faucet replacement ran me almost $800.
Dec 22nd, 2023 -
Jean
Unprofessional, unprepared, overpriced, and no accountability. I'm attaching our invoice: a simple clogged drain estimated to take 3 hours to fix took 4 days and resulted in a $6,000 invoice because their junior plumber shoved 240ft of cables down our drain and got it stuck, due to its sheer weight and friction, despite of the fact we had access points every 100ft and they never should've used that much cable to begin with. Their team wasted 3 days looking for access to retrieve their cable. Eventually my husband had to provide them with the publicly available Fairfax County sewage map he found online, which had all of our access points and a manhole location 240ft out. That's how they finally got their cables out. This county sewage map is public information! How a plumbing company doesn't have it readily available before shoving 6 rolls, 240ft of cable down our drain is just scary. They claimed that the cable stuck because our pipe collapsed, even proposed to dig up our lawn at one point, but now it's draining fine and they got the cable out 240ft from the house down a hill, go figure. In that invoice, they charged us for all of the hours they spent fixing their own mistake and some: time they spent going to Lowes to buy ratchet straps, walking around the property looking for access points that they should've known beforehand, as well as checking their own car's engine... see photo. They also used our deck support beam as leverage trying to ratchet out their cable, this could've ended very poorly. Husband also missed two days of work helping them out. I would avoid them at all cost.
Mar 30th, 2024 -
Linda Kennedy
I had a great experience with Kiddco plumbing. I was having a hard time trying to get a plumber to replace my shut off valve for my condo and the shut off valve in my bathroom. They were very helpful from my first call all the way through to the completion of the work. Bobby was Great and fixed other issues I was unaware of that would cause a problem in the future. I will use them for future problems and would definitely recommend them to my friends and family. The cost was reasonable considering the amount of work Bobby had to perform to upgrade the old piping. Thanks, LK 9/2023 Services: Toilet repair, Plumbing pipe repair
Sep 27th, 2023 -
Doug Wood
Great plumbing company! Dan and Terry are the best at running the show. Cory is a great plumber. Thanks guys for all you do!
Sep 23rd, 2023
Contact Info
- 703-435-4441
- (703) 435-4441
- (703) 435-4442
Questions & Answers
Q What is the phone number for Kiddco Plumbing Inc.?
A The phone number for Kiddco Plumbing Inc. is: 703-435-4441.
Q Where is Kiddco Plumbing Inc. located?
A Kiddco Plumbing Inc. is located at 106 Oakgrove Rd STE M, Sterling, VA 20166
Q What is the internet address for Kiddco Plumbing Inc.?
A The website (URL) for Kiddco Plumbing Inc. is: https://kiddcoplumbing.com/
Q How big is Kiddco Plumbing Inc.?
A Kiddco Plumbing Inc. employs approximately 20+ people.
Q Is there a key contact at Kiddco Plumbing Inc.?
A You can contact Roger Kidd at 703-435-4441.
Q What days are Kiddco Plumbing Inc. open?
A Kiddco Plumbing Inc. is open:
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Q How is Kiddco Plumbing Inc. rated?
A Kiddco Plumbing Inc. has a 4.0 Star Rating from 39 reviewers.
Ratings and Reviews
Kiddco Plumbing Inc.
Overall Rating
Overall Rating
( 39 Reviews )Dave Aronheim on Google
They were efficient, reasonable and did a good job on an atypical repair job.
Mark S on Google
Updated Review (5 Stars)
Kiddco Plumbing reached out to me to discuss the bill. They mentioned the work could have been done a little quicker and sent me a check for $120 (30 min rate). They mentioned costs have risen for everyone and thanked me for my business. Outstanding customer service!!!
Original Review:
Four Stars for the professionalism and quick service. However the cost is quite high. $240 /hr for labor plus parts. Kitchen faucet replacement ran me almost $800.
Jean on Google
Unprofessional, unprepared, overpriced, and no accountability.
I'm attaching our invoice: a simple clogged drain estimated to take 3 hours to fix took 4 days and resulted in a $6,000 invoice because their junior plumber shoved 240ft of cables down our drain and got it stuck, due to its sheer weight and friction, despite of the fact we had access points every 100ft and they never should've used that much cable to begin with.
Their team wasted 3 days looking for access to retrieve their cable. Eventually my husband had to provide them with the publicly available Fairfax County sewage map he found online, which had all of our access points and a manhole location 240ft out. That's how they finally got their cables out. This county sewage map is public information! How a plumbing company doesn't have it readily available before shoving 6 rolls, 240ft of cable down our drain is just scary.
They claimed that the cable stuck because our pipe collapsed, even proposed to dig up our lawn at one point, but now it's draining fine and they got the cable out 240ft from the house down a hill, go figure.
In that invoice, they charged us for all of the hours they spent fixing their own mistake and some: time they spent going to Lowes to buy ratchet straps, walking around the property looking for access points that they should've known beforehand, as well as checking their own car's engine... see photo.
They also used our deck support beam as leverage trying to ratchet out their cable, this could've ended very poorly.
Husband also missed two days of work helping them out.
I would avoid them at all cost.
Linda Kennedy on Google
I had a great experience with Kiddco plumbing. I was having a hard time trying to get a plumber to replace my shut off valve for my condo and the shut off valve in my bathroom. They were very helpful from my first call all the way through to the completion of the work. Bobby was Great and fixed other issues I was unaware of that would cause a problem in the future. I will use them for future problems and would definitely recommend them to my friends and family. The cost was reasonable considering the amount of work Bobby had to perform to upgrade the old piping. Thanks, LK 9/2023 Services: Toilet repair, Plumbing pipe repair
Doug Wood on Google
Great plumbing company! Dan and Terry are the best at running the show. Cory is a great plumber. Thanks guys for all you do!
Overall Rating
Overall Rating
( 39 Reviews )Write a Review
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