Advanced Security Systems

Christopher S. _{on Yelp}

Mar 27th, 2022

I had a battery replaced in a motion detector, they charged me $80.00for $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive.Plan to do my own trouble shooting from now on.

Susan P. _{on Yelp}

Nov 16th, 2021

I work at a medical clinic and we are opening a new location. Advanced's security consultant, Justin, met me at the new location and walked through the building and made recommendations. He was very knowledgeable and helpful.  I received a quote the same day, and got an appointment to install the system within 10 days. The installers, Ben and Frankie, arrived on time and did a great job for us. They were so thorough, friendly, and efficient and just a pleasure to work with. We feel very safe having our clinic protected by Advanced. The staff and the service are both excellent.

Gene V. _{on Yelp}

Oct 13th, 2021

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how process works.  And, she was most patience and understanding relative to my queries.  Bravo, Antoinette.

Gary G. _{on Yelp}

Sep 26th, 2021

We've used Advanced for many years for access control and fire system testing. Recently we switched over to Stanley Security for our access control, a change which left many of us musing why we left Advanced at all given the amount of problems we had getting things working with Stanley. In any case, since the time we made the decision to switch and then actually making the change the Advanced lead service person relocated. And since that time their service has improved markedly. Now instead of calling to get a missed inspection done they're calling us to remind us of inspections coming up. They've definitely upped their game. Working with their staff is truly pleasurable now. Special thanks to Antoinette in their office, her organization and efficiency are very much appreciated.

Jim S. _{on Yelp}

Mar 9th, 2021

Have had an Allied Alarms, now Advanced Security Systems, alarm for over 30 years, with almost no problems until Oct. 2020, a technician came to check on the cause of what had become an occasional, but persistent alarm from one of the window sensors. The tech removed a part of the sensor, to eliminate the source, and said someone would contact me to update my system to correct the problem and to install smoke and CO2 detectors. That contact occurred and the quoted cost for this FIX was early $4000.00 dollars. I told the representative that seams out of line for what is needed, and was told he would check with the first tech and get back to me. I'm STILL WAITING FOR THAT TO HAPPEN, but the initial issue appeared to be resolved, so I did not see this matter as an urgency, until two weeks ago, when the bad alarm sensor went crazy, and I had to have the system disabled by a neighbor. I was told someone would contact me the next business day, which was over two weeks ago and I'm STILL WAITING. And they requested their customers to provide a review for them, and I question why when theY OBVIOUSLY have such poor customer relations.