Shelley Dietrich - State Farm Insurance Agent

Heath Hill _{on Google}

Mar 13th, 2024

Avoid this agent! She will gladly take your money from commissions but she is as absent as can be. In a moment of need, my 30 years of being a loyal customer didnt even garner a return phone call. When you engage the staff, all you will get is she doesnt talk to customers. The customer is the only reason you exist. Find a reason to refocus on the customer.

Charolette Bookman _{on Google}

Feb 7th, 2024

Genie has always taken great care of our insurance needs!
Would give them a 10 star review if I could!

Nik Boy _{on Google}

Jan 26th, 2024

AVOID State Farm!! They do not care about their customers. Avoid Shelley Dietrich she will not fight for you. My car was stolen on 10/28/2023. I didn't get my car back until 1/13/2024 because the whole process from beginning to end was messed up. State Farm agent nor claims department were not communicating correctly, they did not want to pay for all the damages. Shelley was no help at all. You would think, all the money you put into your coverage and never had any problems, they would choose to take care of those people. NO SHE DID NOT!! AVOID HER AND STATE FARM AT ALL COST! They have no pride in the business anymore. Long story short!

Justin Carter _{on Google}

Jan 21st, 2024

Super friendly and helpful staff, especially the receptionist, Rachel!

Gary Fate _{on Google}

Jan 11th, 2024

Shelley worked with me on a claim and was able to push it through. Genie has always been there to follow up for me. I have enjoyed working with them for over 5 years.