Pipetechs Plumbing

Pipetechs Plumbing
  • 6600 Mt Herman Rd
    Raleigh, NC 27617
Yext Power Listing.

Chamber Rating

Verified Member
4.4 - (131 reviews)
109
1
0
2
19
Read Our 131 Reviews

Chamber Rating

Verified Member
4.4 - (131 reviews)
109
1
0
2
19
  • Mike Murray

    Pipe Techs Plumbing is very responsive, reliable and professional with the service they provide! I highly recommend choosing Pipe Techs for any of your plumbing needs!
    Feb 18th, 2024

  • Madison Holley

    Quick response, excellent service, fair prices! I was overwhelmed with a mystery leak when I called and they got me on the schedule quickly. The plumber showed me exactly what the problem was and quoted me both time and dollars to fix it. Very professional and friendly. Highly recommend.
    Feb 2nd, 2024

  • Betha Mills

    Pipe Tech was hired to address a plumbing issue in my apartment complex that initially seemed to be a simple leak. However, once Pipe Tech arrived, the situation rapidly escalated. Shockingly, the entire breezeway of my apartment became covered with urine and feces during their intervention. To make matters worse, the Pipe Tech employees left the scene and did not return for over an hour. Upon their return, they displayed a complete lack of apology and casually remarked, "that's the way the cookie crumbles." This nonchalant attitude in the face of a severe sanitation issue is unacceptable. Given this experience, I strongly advise against using this company. Unfortunately, I encountered difficulties uploading videos to illustrate the extent of the problem. However, I intend to share these materials on social media as a warning to unsuspecting homeowners and renters about the potential hazards associated with Pipe Tech's services.
    Dec 23rd, 2023

  • Bryan Yurko

    I called my HOA manager about a leaking washer valve for a rental property. They sent Pipetechs to fix it. Pipetechs showed up to assess, but never repaired or fixed the problem! I understand that they were waiting for authorization, but the technician left without turning off the main water shutoff in the closet. They left the water leaking in my vacant home!! Unbelievable!! So unprofessional!! No communication other than an estimate! BTW - I accepted the repair estimate within 10 minutes of receiving it, and still no communication until 4 days later!
    Oct 20th, 2023

  • Jasmin Dior

    One of your drivers was driving erratically in traffic. Weaving in and out of lanes, riding peoples bumpers and going over 60 in a 45mph zone. I wouldnt trust this company who cant even show care and in a company labeled van nonetheless.
    Sep 24th, 2023

Read Our 131 Reviews

About
Pipetechs Plumbing

Pipetechs Plumbing is located at 6600 Mt Herman Rd in Raleigh, North Carolina 27617. Pipetechs Plumbing can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Pipetechs Plumbing located?

    A Pipetechs Plumbing is located at 6600 Mt Herman Rd, Raleigh, NC 27617


    Q How big is Pipetechs Plumbing?

    A Pipetechs Plumbing employs approximately 20+ people.


    Q How is Pipetechs Plumbing rated?

    A Pipetechs Plumbing has a 4.4 Star Rating from 131 reviewers.

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    Ratings and Reviews
    Pipetechs Plumbing

    Overall Rating

    Overall Rating
    ( 131 Reviews )
    109
    1
    0
    2
    19
    Write a Review

    Mike Murray on Google

    image Pipe Techs Plumbing is very responsive, reliable and professional with the service they provide! I highly recommend choosing Pipe Techs for any of your plumbing needs!


    Madison Holley on Google

    image Quick response, excellent service, fair prices! I was overwhelmed with a mystery leak when I called and they got me on the schedule quickly. The plumber showed me exactly what the problem was and quoted me both time and dollars to fix it. Very professional and friendly. Highly recommend.


    Betha Mills on Google

    image Pipe Tech was hired to address a plumbing issue in my apartment complex that initially seemed to be a simple leak. However, once Pipe Tech arrived, the situation rapidly escalated. Shockingly, the entire breezeway of my apartment became covered with urine and feces during their intervention.
    To make matters worse, the Pipe Tech employees left the scene and did not return for over an hour. Upon their return, they displayed a complete lack of apology and casually remarked, "that's the way the cookie crumbles." This nonchalant attitude in the face of a severe sanitation issue is unacceptable.
    Given this experience, I strongly advise against using this company. Unfortunately, I encountered difficulties uploading videos to illustrate the extent of the problem. However, I intend to share these materials on social media as a warning to unsuspecting homeowners and renters about the potential hazards associated with Pipe Tech's services.

    Business Response on Google Dec 12th, 2023
    I experienced some difficulty in locating you as a customer until I realized that you reside in an apartment complex. After conducting some research, I discovered that our company received a call from the complex management team regarding a backup issue in the building you inhabit, which occurred after regular business hours. The call was received at 9:09 PM and our technicians promptly arrived at 10:30 PM, after collecting necessary equipment and completing their previous assignment. They successfully cleared the main line, but unfortunately had to leave as they had run out of water in their hydro-jet. Upon returning with a fresh supply of water, they ensured the line was fully cleared and proceeded to clean the area with water. Their services concluded at 11:50 PM. I sincerely apologize for any inconvenience caused by the required maintenance work at your building. We took immediate action to unclog the line and restore functionality for you and your neighbors.

    Bryan Yurko on Google

    image I called my HOA manager about a leaking washer valve for a rental property. They sent Pipetechs to fix it. Pipetechs showed up to assess, but never repaired or fixed the problem! I understand that they were waiting for authorization, but the technician left without turning off the main water shutoff in the closet. They left the water leaking in my vacant home!! Unbelievable!! So unprofessional!! No communication other than an estimate! BTW - I accepted the repair estimate within 10 minutes of receiving it, and still no communication until 4 days later!

    Business Response on Google Oct 11th, 2023
    I'm sorry to hear about this situation... We never received anauthorization to do any work for you via email or phone. Ourdispatching software has a section you can click that says "approveestimate" that alerts us that the estimate is approved, and we neverreceived an alert that this button was clicked. Our technician was incontact with the property manager, and they also did not give us theokay to start any work. For insurance reasons, we will not touchanything until we have some sort of contract to perfom the work.Without a confirmed contract, we do not want to be responsible foranything that may cause more damage, including older gate valves.

    Jasmin Dior on Google

    image One of your drivers was driving erratically in traffic. Weaving in and out of lanes, riding peoples bumpers and going over 60 in a 45mph zone. I wouldnt trust this company who cant even show care and in a company labeled van nonetheless.

    Business Response on Google Dec 30th, 2023
    Sorry that this happened. We have addressed this issue with all of the technicians and we are keeping a closer look at their GPS on their trucks. If you know what the van number is on this particular truck I can address the issue directly with the driver. Once again I do apologize that this happened and this is not the way to I want our plumbers/drivers to act.

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