Unitus Community Credit Union

I've changed my review from 5 stars a year ago to 1 star today, based on their questionable finance practices and stock corporate customer service replies. My review will be updated after management gets back to me.
Jun 20th, 2023

Charging $10 to make a loan payment over the phone is absolutely ridiculous.
Mar 28th, 2023

Mar 8th, 2023

This was the branch or location of Unitus Community Credit Union that I went to to open my small business account in 2014 or so. I didn't know of a location that had tellers as friendly as this location within this community credit union. There were a few times when I was followed inside the bank by random white men. And, I was yelled at by a few drivers on the nearby streets... on Saturday and Sunday afternoons (usually) because those drivers wanted to know where I was parked. Sometimes, while I was doing business inside this branch or location.... a random Asian woman (not a bank teller) would scream. I'm not sure why she was screaming though. I didn't yell back at any of them. I stopped going downtown by myself in May 2015 because of the random white men who are creepy and follow(ed) me. Although, I would go with a friend... I wouldn't go to this location after 3:37 PM.... on a Friday... in the summertime... because in this part of downtown when there are events all the parking places are usually full. I don't have an account here anymore because it's not close to my condominium.
Feb 7th, 2023

I joined this CU in the 80's when it was the best in Oregon. Service has deteriorated so bad I have to leave. The lie to my face. They never meet their virtual appointments. The mortgage department is a joke. Their business banking is WW1. Never have they called me back when promised. They genuinely do not care about their customers from the top to the bottom.
Feb 2nd, 2023