Volcano Communications Group

Susan Gall _{on Google}

Feb 4th, 2024

Volcano requires a land line in order to provide internet service. They charge a premium for high speed internet. They charge a premium for the long distance phone service. The cost of cable TV far exceeds the satellite competitors. The dollar signs spin off the chart. Verizon internet with satellite or streaming TV service saves a lot each month. We fired Volcano.

M R _{on Google}

Dec 20th, 2023

Super expensive and spotty speeds.

Amanda _{on Google}

Sep 13th, 2023

I'd give zero stars. This is literally the worst internet company I have ever dealt with. They try to charge people for supposed unreturned equipment, from 10+ years ago, after apparently sending it to collections, which is illegal.. and don't offer proof of their arbitrary charges..
Also to mention, they force you to have a phone line to have the Internet and then charge you for it!
We're in 2023, the PAPER application is really outdated and should be more streamlined. The whole process takes entirely too long.
Volcano has a ridiculous monopoly on some areas in the county, which makes it virtually impossible to get affordable, reliable, normal Internet access.
I wouldn't have even bothered talking to them if they weren't literally the ONLY OPTION.

Michael Austin _{on Google}

May 10th, 2023

If zero stars were an option, I'd give zero or even a negative number. I check my upload and download speeds every day and at best they provide 10gigs. I am being charged for 50gigs. When I call to complain, they say it is my fault because I must be using too many devices at once. Nope! it measures at 10gigs even when only using a desktop no tv's, no phones or any other devices. So that is an B.S. excuse. I will bring a suit against them soon, if anyone would like to join me, let me know.

Linda Patterson _{on Google}

Mar 12th, 2023

We have had Volcano Communications Group for many years and have never had any problems or issues with them. Great services.