Chamber of Commerce

      A Better Door Company

      ( 22 Reviews )

      A Better Door Company
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      Chamber Rating

      Verified Member
      4.0 - (22 reviews)
      16
      0
      0
      1
      5
      Read Our 22 Reviews

      Chamber Rating

      Verified Member
      4.0 - (22 reviews)
      16
      0
      0
      1
      5
      › ‹
      • Alan Zysberg

        An appointment was set up and the rep arrived within the time frame. He was pleasant and great to deal with. I was amazed how fast he had my old opener down and the new one up. Very efficient. Explained how everything works and answered any questions I had. Would definitely recommend Better Door Company.
        Feb 22nd, 2024

      • Mike Bell

        Stay away from this company.
        Sep 26th, 2023

      • kevin leonard

        My lock jammed and made my auto opener not work, I called on a Wednesday evening to get an estimate and Lydia was so helpful and right to the point. She asked all the right questions to help get a repair guy out by Friday morning. He did exactly what she said he would, completely calibrated and lubed all working parts and changed the broken lock. Charged what she quoted over phone and John was professional and quick awesome job!!
        Sep 19th, 2023

      • Kathleen M

        Great customer service. Love my new garage door and remote opener. Jimmy and Joseph did a great job!! Very polite and neat. I would highly recommend this company.
        Mar 23rd, 2023

      • brian usten

        Worse company to deal with. I could of give them 0 if i could. I ordered 2 garage door opener with them last week and we agreed on price and when technician come and install them he install one of the opener alot higher than the other one and i asked him if you can make them same height and he said they are same height! When i asked him can you please measure it then he got mad and told me only few inches difference and he started working so angry, i was about to kick him off of my property. So then he wanted to charge more for remote and i told him remote comes with unit and he was like no, pay me x amount of dollar and when i refused to pay extra, they come back couple days later and take the remote back without my permission entered my property. I have it on video, i will definetly go after them entering my property without my permission and take things belongs to me. Top of that Kelly talks very rude and trashy. Costumer service is terrible. Go somewhere else if you wanna get treated professionally.
        Sep 30th, 2023

      Read Our 22 Reviews

      About
      A Better Door Company

      A Better Door Company is located at 482 Medford Ave. in Patchogue, New York 11772. A Better Door Company can be contacted via phone at (631) 732-9654 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for A Better Door Company?

      A The phone number for A Better Door Company is: (631) 732-9654.

      Q Where is A Better Door Company located?

      A A Better Door Company is located at 482 Medford Ave., Patchogue, NY 11772

      Q What is the internet address for A Better Door Company?

      A The website (URL) for A Better Door Company is: http://www.abetterdoorny.com/home.aspx

      Q How big is A Better Door Company?

      A A Better Door Company employs approximately 20+ people.

      Q How is A Better Door Company rated?

      A A Better Door Company has a 4.0 Star Rating from 22 reviewers.

      Ratings and Reviews
      A Better Door Company

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      16
      0
      0
      1
      5
      Write a Review

      Alan Zysberg on Google

      image An appointment was set up and the rep arrived within the time frame. He was pleasant and great to deal with. I was amazed how fast he had my old opener down and the new one up. Very efficient. Explained how everything works and answered any questions I had. Would definitely recommend Better Door Company.

      Mike Bell on Google

      image Stay away from this company.

      Business Response on Google Sep 16th, 2023
      We do not have any documentation that this is one of our customers.

      kevin leonard on Google

      image My lock jammed and made my auto opener not work, I called on a Wednesday evening to get an estimate and Lydia was so helpful and right to the point. She asked all the right questions to help get a repair guy out by Friday morning. He did exactly what she said he would, completely calibrated and lubed all working parts and changed the broken lock. Charged what she quoted over phone and John was professional and quick awesome job!!

      Kathleen M on Google

      image Great customer service. Love my new garage door and remote opener. Jimmy and Joseph did a great job!! Very polite and neat. I would highly recommend this company.

      brian usten on Google

      image Worse company to deal with. I could of give them 0 if i could. I ordered 2 garage door opener with them last week and we agreed on price and when technician come and install them he install one of the opener alot higher than the other one and i asked him if you can make them same height and he said they are same height! When i asked him can you please measure it then he got mad and told me only few inches difference and he started working so angry, i was about to kick him off of my property. So then he wanted to charge more for remote and i told him remote comes with unit and he was like no, pay me x amount of dollar and when i refused to pay extra, they come back couple days later and take the remote back without my permission entered my property. I have it on video, i will definetly go after them entering my property without my permission and take things belongs to me. Top of that Kelly talks very rude and trashy. Costumer service is terrible. Go somewhere else if you wanna get treated professionally.

      Business Response on Google Sep 19th, 2023
      The office spent 2 phone calls with you going over in DETAIL the prices. Everything you were quoted was documented in detail. The motors did include 2 remotes which you were given. What was not included was the outside keypad. This was an additional cost that we even discounted to you. You tried to negotiate a price even cheaper with installer and than refused to pay at all. He was so frustrated and uncomfortable by this time he left the jobsite and left the keypad. When the office reached out to give you the opportunity to do the right thing and pay for the product left on the jobsite and you refused you were than informed we would be taking it down. Your response to this was as long as we call you prior which we did and left a voicemail which we have documentation on. This is not trespassing or taking anything that belongs to you since you didn't pay for it in the first place.
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      Overall Rating

      Overall Rating
      ( 22 Reviews )
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