Smitty's Lawn & Garden Equipment

They repaired our mower that had jumped time. However afterwards the mower seemed to run rougher.
Mar 24th, 2024

Good front desk service!
Mar 17th, 2024

Smitty's is "fine" if everything goes well with a purchase. But, as soon as something goes wrong, Tom D. and those at the counter DO NOT CARE and won't do anything about it as they complain about the narrow margins on the equipment they sell. I really wish I would have looked at the reviews before buying there again. That said, I've shopped there in the past and didn't have issues but didn't have anything come with the product. They lost my future business and I would tell anyone to shop someplace else. I gave Tom D. every opportunity to make it right and he was arrogant in his dismissal of my concerns.
Mar 16th, 2024

I cannot say enough about the Staff at smitty's. We decided to switch from our current vendor to Smitty's for all of our Fleet maintenance sales support. Every time we call on them, they knock it out of the park. Richard and jennifer are one of a kind and cannot be replaced.
Mar 7th, 2024

Called early 2/21 to ask if they sharpened Chain Saw chains, & how long it would take. She told me they could probably do the sharpening while you wait! I dropped off the saw around 11:00-11:30 am. I was surprised when the guy in Service Dept. Said it will be a couple of days. . I called 3 days later on Saturday 2/24 to see if it was done- They were not sure because it was after closing time. . I called Monday 2/26 around noon to see if it was done. No still not done, but she would complete sharpening in he next 30 minutes. . WOW! Ill let yall draw your own Customer service conclusions based on these facts. . I have not picked up saw yet!
Mar 6th, 2024