JCPenney
-
2076 9th St N
Naples, Florida 34102 - (239) 261-6010
- Website
Hours
Chamber Rating
-
joann p
I placed an order on line to ship to store in Naples FL based on delivery date to store. The item did not deliver on that date and update still shows in transit to store. Customer service told me to call the store for more information. Neither the operator or any other department answers the phone. My credit card was charged on the date I placed the order. If my order does not deliver before I leave Florida, I have to wait 10 days after the item is finally delivered to the store to receive my refund. I feel JCPenney is just not reliable and the store doesn't answer phones. I will not order from their store again.
Mar 28th, 2024 -
cornel hava
Feb 24th, 2024 -
Princess Morrison
Feb 6th, 2024 -
Suzanne Yorty
Dec 26th, 2023 -
Ashley Barber
I ordered something for Christmas and the shipping date said it was for the 22nd up until the evening of the 22nd. It now won't be here until the 27th. After my company is gone. I then tried to call customer service and the lady was no help at all and sent me over to another line for unsatisfied customers and he hung up on me before I finished talking. Is this really how customer service works now? They don't even listen and just hang up? What kind of customer service is that? Super disappointed. Jcpenny you need to do something about this.
Dec 17th, 2023
About
JCPenney
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Naples, FL to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Vidoes
Payment Methods
- AMERICANEXPRESS
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for JCPenney?
A The phone number for JCPenney is: (239) 261-6010.
Q Where is JCPenney located?
A JCPenney is located at 2076 9th St N, Naples, Florida 34102
Q What is the internet address for JCPenney?
A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/fl/naples/clothing-stores-naples-fl-2132.html
Q How big is JCPenney?
A JCPenney employs approximately 20+ people.
Q What days are JCPenney open?
A JCPenney is open:
Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 7:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Q How is JCPenney rated?
A JCPenney has a 4.0 Star Rating from 814 reviewers.
Hours
-
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Ratings and Reviews
JCPenney
Overall Rating
Overall Rating
( 814 Reviews )joann p on Google
I placed an order on line to ship to store in Naples FL based on delivery date to store. The item did not deliver on that date and update still shows in transit to store. Customer service told me to call the store for more information. Neither the operator or any other department answers the phone. My credit card was charged on the date I placed the order. If my order does not deliver before I leave Florida, I have to wait 10 days after the item is finally delivered to the store to receive my refund. I feel JCPenney is just not reliable and the store doesn't answer phones. I will not order from their store again.
cornel hava on Google
Princess Morrison on Google
Suzanne Yorty on Google
Ashley Barber on Google
I ordered something for Christmas and the shipping date said it was for the 22nd up until the evening of the 22nd. It now won't be here until the 27th. After my company is gone. I then tried to call customer service and the lady was no help at all and sent me over to another line for unsatisfied customers and he hung up on me before I finished talking. Is this really how customer service works now? They don't even listen and just hang up? What kind of customer service is that? Super disappointed. Jcpenny you need to do something about this.
Overall Rating
Overall Rating
( 814 Reviews )Write a Review
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