Truist

Hazard Engineer _{on Google}

Dec 11th, 2021

Great customer service at this branch! After several attempts, this was the branch that came through. Curtis was very helpful.
I had an issue and had called the 800 number, only to be disconnected after waiting 25 minutes. I set up a call-back appointment, and no one called. I finally called a couple local branches, and this was the one were a real live human picked up the phone! I came in after work, and sat down with someone that actually helped me! It was a trivial problem, but there isn't option in the phone menu that fit. My app didn't have the answer.
One day, I hope banking finds it economical to put humans back in service, after the app let's us down.

Jeff Anderson _{on Google}

Jun 29th, 2021

Worst banking experience I have ever made! Sadly i can not choose 0 star rating but this bank deserves none! Sad !

Linda Bertram _{on Google}

Feb 19th, 2018

No drive through. Hate the customer service.

John Tenney _{on Google}

Sep 16th, 2017

Great customer service with an outstanding new team! This branch is top notch.

David Hinchcliffe _{on Google}

Apr 17th, 2016

Very nice and took care of my needs quickly.