Best Buy

Apr 10th, 2024

Apr 2nd, 2024

Well stocked and friendly efficient staff.
Mar 30th, 2024

My go-to electronics store!
Mar 27th, 2024

We acquired an open-box stove from Best Buy, necessitating a lengthy drive to collect the item. Upon arrival at the store, the reception from the individual at the front desk left much to be desired. Their initial inquiries about my vehicle and tie-down straps felt more like an interrogation than a friendly exchange. Despite assuring them of my preparedness, the interaction left me feeling scrutinized rather than welcomed. Seeking reassurance about the condition of the item before loading due to the extensive journey, I inquired about inspecting it beforehand. Unfortunately, I was informed that the stove was already wrapped, and the warehouse personnel couldn't accommodate my request to speak with the individual who wrapped it. After opting for a warranty to mitigate uncertainties, two gentlemen emerged to assist with loading the truck. One of them exhibited exceptional friendliness and helpfulness, deserving special acknowledgment. Interestingly, I later learned that these same individuals were involved in wrapping the stove, raising confusion as to why they couldn't initially engage with me but were able to assist with loading. Fortunately, upon reaching home, the stove proved to be in good condition. Nonetheless, I can't help but feel that Best Buy could have handled the situation more effectively and with greater consideration for customer satisfaction.
Mar 30th, 2024