Big O Tires

Help me out when I had a bit of an emergency, thanks
Apr 1st, 2024

Great team. I had an issue with my rims and they identified the issue immediately when I had been trying to figure it out for days. It was outside their services but they immediately got me set up with the right place for my needs and made sure I could safely get there. Will definitely be returning when I need something
Mar 17th, 2024

The friendliness and service were second to none. They took care of me knowing I was on a tight schedule and the work was great. I highly recommend them
Mar 8th, 2024

Do not trust Audrey (store manager) and her team at this location if you care at all about your vehicle or your safety!!!! Took my truck to this location to have some repairs done and get a full set of tires as well. Even though I could go on and on about all of the lies I was told by Audrey and staff, and botching of the repair job, etc, for now I will talk about the fact that Audrey DID NOT INFORM ME THAT MY BRAKES WERE BAD and THAT THEY SHOULD BE REPLACED!!!!! (Found that info only on an inspection form that I was given only after I demanded it!!! ) I have no clue why Audrey would keep that information from a fellow human much less a paying customer! Audrey clearly does not show care for her customers or the company she works for!!!!! According to a couple of other reviews, they do a great job finding nails in tires and topping off fluids but when it comes to safety and life saving issues like brakes or diagnosing any real problem- Audrey and crew are completely incompetent and negligent!!! I am grateful that I demanded to see the 22 point inspection form that was initially filled out on the day I came in for the estimate or I might not be here to write this warning to you. I will be sure to let every person I know and dont know to avoid Audrey and this big o location bc any one that goes there is at risk. I guess anyone on the road with someone that did go there is also at risk!!!!Thanks Audrey for being that understanding woman that knows how it is.
Mar 4th, 2024

I was moving from Northern Nevada to Texas, my water pump went out only a few hundred miles into the drive. I called Big O and asked if they could get me in on an emergency. They got my vehicle fixed same day so that I could get back on the road.
Feb 28th, 2024