DICK'S Sporting Goods

Chris Snethen _{on Google}

Apr 3rd, 2024

What an interesting experience. I came in to buy a new pair of good walking shoes. I was the only customer in the department while three employees visited in one corner. It took me a minute to figure out the whole thing was self-serve. I scanned my shoes into the kiosk, hit enter, and waited.
The three didn't move, carrying on their conversation as though I wasn't there. After a few minutes, someone appeared from the back with my shoes and went straight back to the stock room.
I tried on both pairs and walked around while the visiting continued.
A few moms came in with their sons, looking for shoes. The visiting finally broke up when one of the moms asked for help.
As I got up to leave, without purchasing anything, one of the three radioed their manager to ask if they could go on break. Meanwhile all the moms want is help.
Well done, DSG.

Garrett Smith _{on Google}

Jan 7th, 2024

Excellent customer service and knowledgeable staff. We were able to use the batting cage to test a few bats. Highly recommend!

Rose Nguyen _{on Google}

Sep 25th, 2023

I love the clothing and shoes here but the shoes are quite pricey, and the return policy to switch out shoes without receipt is ridiculous, they make you pay extra $30.00 bucks. Even if you bought it 2 days ago.

John Hansen _{on Google}

Aug 30th, 2023

No hunting or fishing gear of any kind , a worthless store in the PNW!