Bellevue Healthcare South Sound

My scooter was damaged thru airline travel. Bellevue healthcare took care of everything. I was gone for 3 months. They had no problem holding on to my scooter and kept me up to date. I called them on Thursday when we were back in town. Scooter was delivered next day at the exact time the delivery was promised. Thank you
May 28th, 2023

Five stars for great customer service!
May 2nd, 2023

$4000 for mobility scooterthat was June now its December and they dont know me. Talk about a rip off, now a brush off. Dont even walk in the door! Im looking for a new scooter!
Dec 27th, 2022

I would normally give the Tacoma branch a 5 star rating until today. I had a last minute opportunity to drop off a broken smart drive that I no longer needed because I got other means of assistance, so I wanted to return it. The lady that helped me was very rude in the end. What employees need to understand is the following: you are dealing with people with disabilities, both visible and invisible, and you dont know who has what, just by looking at them, you need to be respectful, understanding and patient!!! When you ask somebody if they would like to donate it or throw it away and they (customer) ask you the question: Do you guys donate it to places or know of a place to donate because I would like to do that, and as an employee, you come back to a customer very rudely and say thats not what I asked you. I asked you if you would like to donate it or throw it away? I chose to throw it away in the end because of how rude this person was. I am sorry I didnt catch her name.
Dec 3rd, 2022

Observed I was not only customer receiving indifferent attitude. ..no walker wheels in stock? Have to order & wait.
Sep 14th, 2022