Legacy Ford

Robert Gould _{on Google}

Apr 8th, 2024

Great staff and customer service but read the fine print on their warranties very few things are actually guaranteed for $100,000 me most of them are $30,000 to $40,000 me and then you're screwed

Macen McGuire _{on Google}

Mar 9th, 2024

Bought a 2020 fusion in November of 2023. All was good until I started getting an AWD fault code, This is now my 3rd time coming to La Grande from Pendleton for the same problem. What really made me write this negative review was the fact that I was never told they wouldnt have rental cars when I dropped the car off. I shouldve been told to bring someone with a different vehicle so that way im not stuck in La Grande after working night shift all night with no sleep.

Samme Smith _{on Google}

Mar 18th, 2024

At this point Im never buying a car from ford again, not even a year into owning my car and then engine needed replaced. Now two years into owning it and not only did the alternator need replaced but the whole computer system needed replaced. This is not that big of a deal I understand used cars are going to have problems but my issue with the situation is they apparently dont do loaners any more so theyve left me stranded for weeks without a car this time around Im going on a full week with no car and I cant do that I needed to pick up medication that I can not survive without and my cat needs to go to the vet when I explained these things to the guy and asked if there was anyone else I could talk to her then proceeded to gas light me and tell me no theres no one that you can talk to that would help solve this situation and well what do you expect from a car you bought in 2018 I did NOT buy this car 6 years ago I bought it 2 years ago, and Im never buying one from this place again. Moral of the story dont buy from ford or dodge buy from a local business because Im sure they wouldnt treat their customers this way.