Tom Denchel Ford Country of Hermiston

Very kind and respectful people. I just bought my first car from alexis. They made sure the process was as smooth and easy as it could be.
Mar 28th, 2024

TERRIBLE service. I usually never leave reviews but I drove 3 hours with full interest in buying a vehicle and as soon as I got there they sold it. They gave me zero communication till I got there. Clearly only after the money and do not care about the satisfaction of customers.
Mar 19th, 2024

I purchased a used 2021 Nissan Murano from this dealership, and I really could not be happier with my decision. Trey was the salesman who worked with me, and I couldn't have asked for better! He took the time to look for a car that had all the features important to me, and more, while still keeping within my budget! When test driving the car, Trey was able to answer all of the questions I had regarding the features of the vehicle, and demonstrated a real understanding of his knowledge surrounding my vehicle. I will without a doubt be purchasing my next car from this dealership, this was by far the most friendly, welcoming and efficient experience I have ever had when it comes to buying a car.
Mar 17th, 2024

I had an EXTREMELY disappointing experience. I am just lucky the car I got wasnt a ford car. They left it dirty, broke my windshield and then didnt even clean all the glass out. Left someones w-2s and other important private papers. They also left the car a mess. There was also a knife IN the back seat. communication is almost non-existent. I highly recommend not going to Tom Denchel Ford. Any other Ford maybe but definitely NOT this place.
Mar 16th, 2024

Great experience working with this dealership. This place has superior customer service compared to Corwin Ford in Pasco. Shawnica, thank you for being so helpful when I needed repairs on my vehicle! It was going to take Months to get my vehicle fixed at Corwin, I was able to get in at Tom Denchel Hermiston within a week! I will be going here from now on.
Mar 16th, 2024