MyEyeDr.

Im not happy with my son glasses my son is only 5 years old and his glasses are to big I had to take his glasses somewhere else to The adjustment to fit his face and behind his ears this not right I want be coming back here for glasses now I have to spend money out of pocket to get him glasses that are for his age and that fit him this place is very Unprofessional with do business
Mar 7th, 2024

Will never come back to this office, nor will my family. If online booking is not confirmed, then why do I get a text the day before saying youll see me the following day. Excuses- double booked the appt, power outage, no phone to call.
Mar 1st, 2024

Been 3 months waiting on glasses. Constant delays, been in twice to pick them up, both times were very very incorrect and they had to remake them. (Once were completely wrong prescription, once was completely wrong lenses). "Promise dates" come and go with no communication. Don't bother trying to call, you'll be on hold until you hang up. People are nice, but this place is awful
Feb 5th, 2024

Feb 4th, 2024

Let me start off by saying I am not one to leave a review, especially a bad one. But this place is God awful and seriously needs a change in staff. When I walked in the lady with lip piercings at the front desk already had an attitude. I was there to originally get an eyeglass exam and a new pair of glasses because I have been wearing contacts for 2 years and it's starting to get expensive. Once I was taken to the back, another lady did my eye exam who was very sweet. She asked me if I wanted to get a contact exam along with my eyeglass exam, to which I replied "does my insurance cover it?" And she said "YES it does". I agreed to have the contact exam so I have an updated version on file if I ever want to get contacts this year, and was told that it WAS COVERED. Keep this in mind. So when I get back to the front of the store and pick out my glasses, the lady with the lip piercings sits me down and tells me my total will be 209 dollars ( originally only supposed to be 40). When I asked why it was that much she told me it was because of the contact exam. I then explained to her that the lady in the back told me it was covered. "No, your not 21 yet so your insurance doesn't cover it " she said with so much attitude. She didnt care at all and even smirked when she saw i was upset about it. Im not usually one to cry especially in public, but the way I was treated here had me leaving in tears and -209 because they lied to me and treated me horribly. I am a college student who just recently got out of foster care, so every penny I have is important to my future. I will NEVER ever come here or to any other myeyedr again.
Jan 28th, 2024