America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses
  • 675 Durbin Pavilion Dr Suite 107
    Jacksonville, FL 32259
  •   904-417-9243

Hours

Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM

Chamber Rating

4.5 - (132 reviews)
110
5
0
5
12

About
America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses is located at 675 Durbin Pavilion Dr Suite 107 in Jacksonville, Florida 32259. America's Best Contacts & Eyeglasses can be contacted via phone at 904-417-9243 for pricing, hours and directions.

Contact Info

  •   904-417-9243

Questions & Answers

Q What is the phone number for America's Best Contacts & Eyeglasses?

A The phone number for America's Best Contacts & Eyeglasses is: 904-417-9243.


Q Where is America's Best Contacts & Eyeglasses located?

A America's Best Contacts & Eyeglasses is located at 675 Durbin Pavilion Dr Suite 107, Jacksonville, FL 32259


Q What is the internet address for America's Best Contacts & Eyeglasses?

A The website (URL) for America's Best Contacts & Eyeglasses is: https://www.americasbest.com/location/fl/st.-johns/the-pavilion-at-durbin-park?utm_source=gplus&utm_medium=listing&utm_campaign=w2gi


Q What days are America's Best Contacts & Eyeglasses open?

A America's Best Contacts & Eyeglasses is open:
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM


Q How is America's Best Contacts & Eyeglasses rated?

A America's Best Contacts & Eyeglasses has a 4.5 Star Rating from 132 reviewers.

Hours

Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM

Ratings and Reviews
America's Best Contacts & Eyeglasses

Overall Rating

Overall Rating
( 132 Reviews )
110
5
0
5
12
Write a Review

Alyssa King on Google

image Kind staff. Exam was quick and efficient. Decent selection of frames, but they were all so boring and bland. There were a few pairs there were cute and bright, but mostly neutral colors.


Matthew Kunkle on Google

image America's Worst. Ordered glasses over 2 months ago. When they came in, they were so stretched and out of shape, they couldn't get them to sit properly on my face after trying multiple times over a week.
They ordered a replacement set. The replacement set came in Jan 30th. I went to pick them up to find they didn't have the right lenses. So I left and they said they would make it right. Friday Feb 2nd I got a text and call saying my glasses were in. I went to pick them up to find the notification was an error and my glasses were not in.
I just called today to get an update, no glasses. Turns out, even though I was there on Jan 30th to find my replacement glasses arrived with the wrong lenses, they didn't submit the reorder until Wednesday Feb 7th. So I'm still wearing glasses that fall off my face while still waiting for my replacement glasses.
Never again, taking my business elsewhere.
****UPDATE 2/26/24 > I was called and told my glasses were finally in today. I get to the location and, you guessed it, they were the WRONG glasses. Needless to say I got a full refund. This place is a joke, go somewhere else unless you love horrible products and terrible customer service. The incompetence of the people here is beyond comprehension.

Business Response on Google Feb 12th, 2024
Hi Matthew, we are committed to delivering the best value in quality eye care and eyewear, and we’re sorry to hear that wasn’t your experience. Please reach out to us at [email protected] and share the location you visited (city and state are most helpful), the date of your visit, and your phone number so we can help as quickly as possible.

Anurag Varde on Google

image Update: Bumping up to 4 stars from 1 star. Corporate reached out to me and offered to resolve my issue. As a result I went to another Dr. at their Mandarin location who worked with me over 2 sessions to find contacts prescription that worked for me, at no extra cost. The Durbin location then exchanged my right eye contacts for my new prescription. I see pretty well with my new prescription. Thank you America's Best for great customer service!
Original: "Went 3 times to the eye doctor at Durbin, complaining that I dont see well with the right eye with his prescription and get headaches. The third time he found a better prescription that was very clear for me in the office, however he did not prescribe it saying that it was too low for my eye and I should see fine with both eyes together. Now I continue to have suboptimal vision and continued headaches. I will not be going here ever again."

Business Response on Google Dec 28th, 2023
We’re very sorry that happened, Anurag. We’d like to have someone from corporate management reach out to you to assist. If you’re interested, you can email us at [email protected]. Please include the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.

Jeff Siebke on Google

image Great friendly service from Rohan and Andrea. Getting glassed there was a pleasure.


kingjon420 on Google

image This was my first time into the store, everyone was pleasant but a special shout out to Lisa and Andrea. Andrea is a kind soul and went above and beyond for me! Thank you so much.


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Overall Rating

Overall Rating
( 132 Reviews )
110
5
0
5
12

Write a Review

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