SureStay Plus By Best Western Jackson

Tim Benton _{on Google}

Apr 5th, 2024

Rooms a little worn, but very comfortable.

Michael Andrews _{on Google}

Apr 3rd, 2024

0/10
First room the tub was filthy asked for another, the lady at the front seemed upset with ME about it.
2nd room I was given 2 keys and was told that I needed to put both keys in the door and lift up on the handle to get in. I said if I have to do all of that can I just get a different room? She proceeded to go upstairs to show me how to open the door. Got up there and she couldn't get in the room.
3rd room was ok the tub was dirty but not as filthy as the 1st. I paid non refundable for the week so I sucked it up and went to get cleaning supplies to clean it myself. Just to come back less than 30 minutes later my key didn't work and a couple came to my door with their stuff in the room. So.while i was gone they double booked my room luckily they were good people and not thieves because all of my belongings were in there. The couple canceled their reservation and I slept in my car because I didn't wanna be sleeping. And someone just walk into my room.

Marcus Cutrone _{on Google}

Apr 1st, 2024

Pretty clean room, better than most $100 hotels, ok breakfast.
Walkability: Pizza shop with in parking lot

Ismael Tejeda _{on Google}

Mar 25th, 2024

Cracked bathtub, stained bedding. Friendly front desk.

Steven Taylor Jr _{on Google}

Mar 22nd, 2024

The stay was okay. Checked in and room we were initially given wasn't cleaned so they moved us.
The biggest issue I had was I got double billed. I booked and paid through Priceline but the hotel charged me again. They stated the refund was issued, but still hasn't been a week later. I called back a few times and either told to call back and talk to a manager or that someone would call me back. When I call, I'm told the manager isn't there and I've yet to get a call back. It's looking like I'm just going to be out $120+ because it doesn't appear that anyone is going to help.