Stallard & Associates Leasing Office

Thank you for reaching out! We are sorry to hear this happened. Dealing with a towed vehicle is always a stressful situation. We use a third party towing company called A Affordable Towing & Roadside who monitor the gated parking 24/7. As a result, any unauthorized vehicles are eligible to be towed at anytime. This includes tenants who pay for a designated parking spot, but are in an unauthorized parking spot. This is due to the fact that we have limited gated parking, so all residents must park in their designated spot. As a result, as always we recommend that tenants utilize the designated towing signs to call A Affordable Towing & Roadside to have the unauthorized vehicle in their designated towed so they can park. We also highly recommend you contacting your property manager so they can you advise you how to best handle this situation before parking in an unauthorized parking spot. Unfortunately all fees regarding towing are directly with A Affordable Towing & Roadside so we are unable to assist. Once they have towed your vehicle you must get in contact with A Affordable Towing & Roadside to see if any exceptions to the fee can be made.We apologize that we cannot assist with contacting A Affordable Towing & Roadside, but we ask that if you have any further issues with an unauthorized vehicle being in your designated spot to please contact your property manager immediately so we can assist at that time!

Hi Kevin, thanks for your review about our communities! We will pass along your gratitude to everyone on our team, that took such great care of you. Your comments are reassurance that Stallard & Associates has reached its goal of providing you with a flawless experience. Thank you!