Memorial Hermann-Texas Medical Center

TIM _{on Google}

Apr 8th, 2024

They gave my girlfriend and our baby the best service

Diane Phillips _{on Google}

Apr 3rd, 2024

I just saw a video of your employee cussing people.i think it's terrible.it was a woman in blue top and pants.a aid maybe however it was awful

Earlene Drayden _{on Google}

Apr 1st, 2024

Exceptional

Andy Garcia _{on Google}

Mar 31st, 2024

In 2022 had an epigastric emergency it did take some time due to being the weekend but everything was great they took care of me and felt way better even do I was there for 15 hrs I was able to eat right after leaving without any problems

Miguel Rial _{on Google}

Apr 1st, 2024

It's important to know that hospitals are huge, some people's experiences could be different as a result. But our family's experience was awful.
Our mother went to the ER at Memorial Hermann Katy where they kept her to run some tests. We kept trying to get updates as no one contacted us. Eventually they called at 3/4AM, and called the wrong numbers. We had given them our updated contact info multiple times, but they didn't call the primary and secondary numbers. Then came more time where we weren't given updates. They then transferred her overnight to the medical center location without letting our family know. On top of the contact info and they didn't even go over her medical history and updated med list.
When she got to the medical center, it just got worse. Still, no one bothered checking her medical history, med list, or contact information. The staff was extremely cold and rude. Her room was dirty and unkept. The doctors there thought that she wasn't cognitive, which she absolutely was. The doctors didn't go over her medical history and thought that previous surgeries that were on file were the result of a recent stroke. When you could clearly tell they were from previous surgeries. It was absolutely surreal. The hospital we transferred her to (St. Luke's) was vastly superior in every possible way. They were astounded when we told them about our experience. It was absolutely disgusting.
We're never giving Memorial Hermann our time ever again.