McDonald's
-
5105 28th Street SE
Grand Rapids, Michigan 49512 - (616) 942-9292
- Website
Hours
Chamber Rating
-
Golda Rivera
Apr 11th, 2024 -
Dan Dexter
This is by far the worst McDonalds I have ever been to. This location is the closest to me so its the default when ordering in the app, so I always have to remember to choose another location. Ever since the pandemic, everything about this McDonalds is horrible, like truly unbelievably bad. A few times a year I would order something just to see if they had improved but somehow it just keeps getting worse so now I vowed to never go back. The last time I ordered here I just got two large fries. The drive thru lane had cars waiting so I chose curbside even though it takes forever no matter which option I chose before. After 30 minutes and multiple lines of cars had gone through the drive thru, and several calls with no answer, I went inside to ask what the deal was. I would have just left but I had already paid in the app. There were other people doing the same thing, and eventually we were able to flag someone down who had no sense of urgency and gave me the fries after complaining about how busy it was (it wasnt busy, there were just a lot of people waiting because service is so slow). I think the only reason they are still in business is the location near the highway guarantees them a steady supply of hapless victims.
Apr 9th, 2024 -
Robert L
DO NOT RECOMMEND IF WANTING TO USE LOBBY. I wish I could post Zero stars. The lobby seems to always be closed during the day. When trying to call them, they never answer the phone, and the line hangs up on you. Seems the only thing open is the drive-thru. Yet when we don't have a vehicle and stay at the hotel nearby, it posts a problem. Something needs to be done about this location. Should probably just be closed completely, in my opinion.
Apr 8th, 2024 -
Andrew Brown
I ordered through the app. My fries were overdone quarter pounder with cheese was cold and the bun was hard as a brick.
Apr 6th, 2024 -
Lynn Mackey
Ordered breakfast for the family and 2 of the hashbrowns weren't just cold but they were frozen.
Apr 4th, 2024
About
McDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services
- DriveThru
- GiftCards
- McDelivery
- MobileOffers
- MobileOrdering
- WiFi
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for McDonald's?
A The phone number for McDonald's is: (616) 942-9292.
Q Where is McDonald's located?
A McDonald's is located at 5105 28th Street SE, Grand Rapids, Michigan 49512
Q What is the internet address for McDonald's?
A The website (URL) for McDonald's is: https://www.mcdonalds.com/us/en-us/location/mi/grand-rapids/5105-28th-street-se/4077.html?cid=RF:YXT:RoN::Clicks
Q How big is McDonald's?
A McDonald's employs approximately 20+ people.
Q What days are McDonald's open?
A McDonald's is open:
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 11:00 PM
Sunday: 6:00 AM - 11:00 PM
Q How is McDonald's rated?
A McDonald's has a 3.1 Star Rating from 2284 reviewers.
Hours
-
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Ratings and Reviews
McDonald's
Overall Rating
Overall Rating
( 2284 Reviews )Golda Rivera on Google
Dan Dexter on Google
This is by far the worst McDonalds I have ever been to. This location is the closest to me so its the default when ordering in the app, so I always have to remember to choose another location. Ever since the pandemic, everything about this McDonalds is horrible, like truly unbelievably bad. A few times a year I would order something just to see if they had improved but somehow it just keeps getting worse so now I vowed to never go back. The last time I ordered here I just got two large fries. The drive thru lane had cars waiting so I chose curbside even though it takes forever no matter which option I chose before. After 30 minutes and multiple lines of cars had gone through the drive thru, and several calls with no answer, I went inside to ask what the deal was. I would have just left but I had already paid in the app. There were other people doing the same thing, and eventually we were able to flag someone down who had no sense of urgency and gave me the fries after complaining about how busy it was (it wasnt busy, there were just a lot of people waiting because service is so slow). I think the only reason they are still in business is the location near the highway guarantees them a steady supply of hapless victims.
Robert L on Google
DO NOT RECOMMEND IF WANTING TO USE LOBBY. I wish I could post Zero stars. The lobby seems to always be closed during the day. When trying to call them, they never answer the phone, and the line hangs up on you. Seems the only thing open is the drive-thru. Yet when we don't have a vehicle and stay at the hotel nearby, it posts a problem. Something needs to be done about this location. Should probably just be closed completely, in my opinion.
Andrew Brown on Google
I ordered through the app. My fries were overdone quarter pounder with cheese was cold and the bun was hard as a brick.
Lynn Mackey on Google
Ordered breakfast for the family and 2 of the hashbrowns weren't just cold but they were frozen.
Overall Rating
Overall Rating
( 2284 Reviews )Write a Review
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