Citizens

As a Canadian opening and managing my business account the people at this location is awesome, particularly Terrance Haynes. He is super knowledgeable, kind, resourceful. He is a great asset this location, even helped us remotely with answering questions so promptly. He helped us open mutiple accounts, add new members, order checks, add a feature to allow wiring. And I noticed he makes sure to say hi to everyone that walked in the bank. Our second time visiting from Toronto and super grateful for him!
Dec 16th, 2023

Terrance was amazing. Friendly, personable, helpful and just overall wonderful. I would highly recommend Citizens Bank. I just opened a new account at this location and have high hopes for a positive relationship. Very impressed!!
Aug 12th, 2023

Diamond B helped me out today at this branch and she was absolutely phenomenal with the resources she showed me
Nov 14th, 2022

Bank teller at station 1 very rude and unpleasant. I came in to cash check from work and she basically acted as if I was trying to commit faud. She wanted to know how often I cashed my check, and when the last time it was I actually cashed a check at all like the one presented. I'm a HomeCare provider and my checks come from Citizens Bank through the company I work for. Just because I'm aware of what she's trained to say when cashing a check to encourage opening an account she got visually offended. And proceed to be dry. Made me ask was she ok. Outside of needing a dermatologist and a better makeup artists she should be more pleasant to all customers Even the ones she met for the first time. Her service was slow, nosey, and rude. Thankfully there are more branches in the same area. Teller number D119058 has a nasty attitude to have such a professional occupation.
Aug 23rd, 2022

The onliest bank that protects your account (my bank since 1992)
Jun 27th, 2022