HEATHER K HARRIS DDS, PC

Ashley was great for my cleaning and Dr. Harris spent time with me to discuss my questions!
Feb 27th, 2024

The staff are very kind and helpful. The hygienists are also very friendly and gentle.
Jan 29th, 2024

Dec 12th, 2023

Rescheduled a routine dental cleaning 3 times. As I arrived to the last of 3 rescheduled appointments, my phone text was reminding me of the appointment while the desk was telling me once again there was a problem with staff. They seem like nice people who are daft at running a practice. They can't effectively run a practice, keep a schedule or competently communicate. My daughter and husband quit going to the practice a year or so ago over this lack of professional management of the practice. They both now go to a dentist in Frisco Colorado because it is worth it to have the appointment actually happen. Now I'm done too. I'm sure I can find a dentist that will take care of my dental health while not taking years off my life in frustration with the scheduling insanity that put people through. This was not the first failure I have experienced. I'm a sucker for giving second and third chances but really, shame on me for not taking better care of myself and allowing this ineptness.
Jan 17th, 2024

Dr. Harris and her staff seemed fine to work with initially. However, they are predatory in their billing practices and very difficult to work with. For example, I had a non-emergency cosmetic procedure scheduled because the RDH working at the office (Loren King) at the time told me it would be fully covered by my insurance and I should do it with Dr. Harris. The office manager at the time took my insurance information and never conducted a prior authorization to help me understand if there would be any out of pocket costs. If I had known I would be stuck with a $700 bill for a dental procedure I didnt need I would never had done it. Now, they are threatening to send me to collections for what my insurance did not cover. An unexpected balance bill from an out-of-network provider is called a surprise medical bill and its illegal. Colorado protects consumers from surprise medical bills that are non-emergency procedures.
Jan 15th, 2024