VCA Animal Care Center of Chicago

I can not say enough great things about this office! I am working on getting a health certificate for my dog to be able to travel internationally and the women who mange the office have been spectacular, they have been able to answer all my questions and provide guidance on how to move forward. They have been kind enough to contact the USDA to make sure we have all the proper paperwork within the correct time frames. I would recommend this vet to anyone looking for international travel with their pet.
Feb 13th, 2024

I've been taking my dog to VCA-West Loop for years, and I wouldn't go anywhere else. The medical and admin staff are friendly and efficient. They run on time, all the time. I've never felt pressured into expensive tests or procedures. They take WONDERFUL care of my pup, at medical exams and vaccination appointments, and during the 2-3x/year that we board her with them. When we board, they remember my dog, and they welcome her with enthusiasm. Highly recommend for any and all of their services!
Jan 11th, 2024

I have been taking my cat to this veterinary clinic for almost four years now. The staff members are amazing and take the treatment of my cat very seriously. I am very grateful for the care they provide. Today, my cat had an appointment, and I called the office to inform them that I did not have a carrier to transport my cat. The staff member (whose name I unfortunately forgot) promptly offered me a disposable carrier. I went to the office to pick it up and my cat was able to safely make it to his appointment. Once again, I am grateful for the exceptional service provided by this veterinary clinic.
Oct 1st, 2023

Super friendly staff, professional, attentive, and caring. Definitely recommend!
Jun 23rd, 2023

ALERT! ALERT! ALERT! This place is a scam. I have been coming here for more than 5 years now.They would not tell you the charges ahead. I brought my dog there for his exam told me to come back in a week for a follow up. The exam cost $730 thats fine because the doctor told me about the charges. What I did not know was coming back for a follow up they charge me another $77 when I check out today. They did not tell me ahead of the charges and the most disappointing thing is when I told them why they didnt tell me the charge before the follow up, the manager starts to tell me you got to pay to go and see a doctor seriously who wouldnt know that but at least doctor would tell you the price before doing anything. They should tell their customer of all the charge before doing anything.I have taken my other dogs to banfield and they do not charge for follow up. I do not care about the price for the exam and the follow up. You guys should at least tell me the charges beforehand and not letting me expect the bill to be different when i check out one more thing the hospital manager is a Joke she cant solve anything she just keep repeating over and over again seriously DO NOT COME HERE.
Jun 28th, 2023