West Bend, WI Banking Services

Great customer service! Everybody was very helpful. Thank you

Very awesome friendly understanding and patient employees. Even though I wasn't able to receive alone I still felt at home.

My aunt passed away, this branch was the rudest group of non professional people I have ever seen in banking. They were not only rude and disrespectful but looked and wen ... more

The best bank! The kind that know your first name and say Hi as soon as you walk thru the doors! Also had a very positive experience refinancing my mortgage. I shopped ar ... more

Very helpful and personable.

Great customer service! Everybody was very helpful. Thank you

Terrible customer service. Literally stood in the lobby while the teller stared at me. I finally said, are you available? She shook her head in a yes motion. Did not ev ... more

Reliable choice for banking

Stacey was so incredible to work with. She made the whole process of setting up a new checking account seamless and efficient!

they have gas.

Good customer service and great people skills thank u for all your time

Robyn Erickson, Consumer Loan Officer, has been absolutely fantastic! She assisted efficiently and accuretly, while answering any questions or concerns we had throughout ... more

This Place just made my night. Was such a Blessing to get out of my Car and i hear the same radio station over the Speakers that was playing in My Car, and you dont hear ... more

Great bank! I have never had any issues. They always have great customer service and competitive product offerings. So glad I made the switch!!

My wife and I just closed on our mortgage with Summit and could not be happier with the level of service we received. Sue Miller and Craig Plazak were absolutely amazing ... more

Such a great experience working with Dolf, Steve and Jane. Set up a HELOC, personal account and a home loan with no hassle. Very responsive and streamlined the process ... more

Yeah-Now that the lobby is back open, it will be less stressful to bank. Rosa, and Sean, are very considerate and helpful- Calling in on the main LCU phone line is too ... more

West bend refuses to do anything over the phone. Can't reach the bank. Rude. Been banking over phone for a while but this location refuses... lazy

Great service, fast and friendly always.

I got to meet this great lady, Lisa thank you so much for helping me open my checking account, the people there are very friendly and helpful.

I was told that I couldnt get a credit card because I didnt have a credit score. I went home and did it online within minutes. How do your bankers not understand that you ... more

I have a checking and savings account with them for 2 decades. During that time I tried getting other business with them (home mortgage, cds, wire transfers and such) and ... more

Poor community partner... All of downtown is ripped up, and their lot is always empty, in particular after hours. They could easily set different times to ensure their pe ... more

When I asked to do western union what looked like two 16 year old kids had no clue what I was even talking about. Then the lady in the kitchen said we have the sign upvbu ... more

Nice place to get gas and snacks. Friendly service

I have a new loan with these clowns! It's been 2 months and I haven't recieved any paperwork in the mail so I try calling the most local branch, and you cannot talk to a ... more

Staff always super friendly and always remember my name before seeing my drivers license I love the personal touch

This firm failed me in a very troubling time. No client loyalty.

This atm has frozen up on me a few times.

Though I ultimately did get an answer to my question, the associate on the phone sounded annoyed from the beginning. Then her responses were short, and she obviously did ... more

The man who I assume is manager (shorter height with short hair, close to bald) is extremely rude. Im not the only one who dreads having to deal with him either. He acts ... more

No longer at this location