Travel Guard International

Very easy to purchase a policy for a trip across multiple countries. I had to amend the dates of the trip and that was very easy to do as well. Filed a claim due to an airline canceling one of my flights. Travel Guard asked for reasonable documentation and promptly issued a check. Great experience all around.
Mar 29th, 2024

Hello everyone I am the owner of jaquanrentals LLC out in Pennsylvania I like to began with letting everyone no please don't use this company ive used for awhile and the 1st time I need to file a claim I was told the insurer needs to do it so I asked who in there rite mind would do that if there already about to be sued by my company I have police reports rental agreement there policy photos video everything they basically saying if that person doesn't ok the claim then you get nothing and they get to damage your property and get away with it if you wanna be hung out to dry don't take my words for it but if you wanna protect your company or yourself leave these people alone stay far away they also said they only do travel insurance all of a sudden keep in mind when I spoke to them it was a American voice when talking about insurance the second I wanted to do a claim now everyone at the company sounds like robots and broken English and based out of the Philippines
Mar 25th, 2024

I have used Travel Guard for many years, both privately and professionally, and have never had a problem. Like with all insurance, though, you must completely understand the product you are purchasing and keep meticulous records. Only reason not a 5 is because they have discontinued a product I bought in the past.
Mar 24th, 2024

I would NOT spend your money on Travel Insurance via Travel Guard! We paid for insurance and unfortunately we had to cancel our trip. We submitted our claim with all the documents that AIG Travel Guard requested but they still denied us. The didnt offer to refund the premium that I paid for and didnt use either. They make it next to impossible to be awarded a refund. We cancelled because of work obligations and had the H.R. director write a letter verifying the obligation too! That wasnt enough! AIG needed proof of termination or relocation! Termination occurs if you take a trip Instead of filling your trip obligations. Thats why you buy trip insurance! Just never buy it from AIG Travel which is Travel Guard!
Mar 17th, 2024

This is the worst insurance company compared to Allianz. I wasnt able to use a trip insurance due to illness. Allianz allowed to use the trip insurance for the other future travels. Lastly, travel guard has the most strict languages and requests a lot of info during claims. Stay away from travel guard if we want to live longer.
Mar 11th, 2024