International Autos Sheboygan

Set up a 2pm appointment. 5 minutes after arrival I was told they didn't have a technician available. Would I reschedule for 2pm the next day, sure. The next day I called at 1:00 to confirm if they had a tech. He didn't know but would have someone call me right back. (I made it clear I had a 30 min drive in) At 1:35, I called again and got the same answer. I asked for the service manager. And was told someone would call me right back. At 1:55 ( 5 minutes before my scheduled appointment), I got a call asking me what my concern was with my car. This is NOTcustomer service.
May 23rd, 2023

The service was abysmal. All we wanted to do was get a tire replaced on a 2021 Toyota. Multiple times the guy forgot about us, then said that they couldn't get the tire we needed, but could get a more expensive tire. We were so disgusted with the service, we called a different Toyota dealership (Green Bay) and were able to promptly get our tire appointment scheduled. Green Bay had the tire that we needed (and this place couldn't find) in stock. We called multiple times to try to get the service manager and left repeated messages but have yet to hear back. I have no use for this place. For all of your Toyota needs, do yourself a favor and SHOP ELSEWHERE!!!
May 20th, 2023

Leased a truck through Toyota. Easy, straight to the point. Didn't waste my time and I didn't waste their's. Showed them what I wanted and they took care of me.
Apr 24th, 2023

Apr 1st, 2023

We bought our Outback here. The young man who sold us our car was really nice and helpful. It was a pleasant experience. Getting service on our new car is an ongoing nightmare. They put an annoying short cut on our touch screen, that they refuse to remove. My wife called to set up an oil change. After nearly 5 minutes someone with a heavy accent answered the phone. Got an appointment in Illinois which was useless. After several attempts we FINALLY got an appointment in Sheboygan. Had to call the Toyota dealer to get through to Suburu. Two hours for an oil change. They wouldn't do anything else except try to get us to buy a new set of tires. Told my wife our tires had dry rot. These are the tires that came with the car with only 20,000 miles on them. While the purchase was pleasant enough, the service department cost them a star.
May 4th, 2023