International Toyota

Tony was a great help. We didn't find what we were looking for but I will definitely keep this place in mind.
Mar 26th, 2024

I wouldnt recommend this dealership after my experience. Already lost tons of money for thier mistake. After my service, my car still had issues and pretend like it wasnt their fault. Theyll keep you busy by messing up your car in order for you to come back so they can take more money off of you. Would never come back to this stupid place and service advisor again.
Feb 12th, 2024

Manager AJ. rude,arrogant and doesnt like loyal customers. Never again!!
Jan 22nd, 2024

These folks have the BEST service department I've ever been to in over 50 years of having cars maintained and repaired. The Service Managers are incredibly busy, but they go many, many extra miles to help customers. I live in Chilton WI, some distance away, but they unhesitatingly shuttle me to and from the dealership. They update me often on how the work is going, and if the Technicians have found any other issues that need to be addressed. That said, I've never felt pressured to have something unexpected repaired unless it is a safety issue like an airbag module. The techs do top-notch work and are on the lookout for unreported problems. Everyone I've dealt with has been incredibly friendly, patient, and--I'll say it--sweet. Just a great overall experience every time I come here.
Mar 4th, 2024

Do not bring your car here. This was the worst customer service experience I have ever had. The staff was rude, unprofessional, and seemed to have no idea what was going on. My service advisor was not even able to list out the parts they would be replacing on my car. I was left without a car and no ETA on when it would be done for over a week. I called to check in multiple times and was hung up on or sent to voicemail. They would call back hours or days later with no update other than "we are working on it" and told me that I "need to be patient". I had to call the Parts department myself to ask if they had got my parts in, because the service advisor could not figure it out. They are taking advantage of the fact that there are no other dealer options in the area and are the laziest service department I have ever dealt with. If you have any other option at all, use that.
Feb 26th, 2024