Chamber of Commerce

      U.S. Bank Branch

      ( 9 Reviews )

      U.S. Bank Branch
      • 1674 Old School House Rd
        Oconomowoc, WI 53066
      •   262-567-3143
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.6 - (9 reviews)
      2
      2
      0
      0
      5
      Read Our 9 Reviews

      Chamber Rating

      2.6 - (9 reviews)
      2
      2
      0
      0
      5
      › ‹
      • jennifer McCoy


        Feb 24th, 2024

      • Addison Grubbs

        The gal that helped me out (didnt catch her name, she told me had just recently got back from a trip to Paris) was so sweet and very helpful, explained everything very well. Made my day so much better to be treated so nicely! :)
        Jun 7th, 2023

      • Tracy S

        I have found the staff at the Oconomowoc branch to be very helpful. Rosann went above and beyond and reached out to me after my recent visit about a new savings opportunity.
        Oct 1st, 2022

      • Lucas Johnstone

        Not sure what exactly their expectations are at this branch regarding customer service. I called to schedule an appointment with the Bank Manager. I was hung up on by Reza Griggs with no explanation as to why. When I talked with the Bank Manager, she had no remorse to help me understand why they were not able to help me with this situation. The customer service at US Bank has failed. Ive been in the service industry for 15 years and I would never treat someone the way these folks have.
        Aug 2nd, 2022

      • Corina Brown-Eufinger

        Horrible experience at this branch. I had called the first part of January to speak with someone about opening a particular business account. The person I need to speak with was not in the office so I left a message. Never received a call back. I called again 7 days later, this time to be told by the branch manager she would be sure someone would reach out to me by Monday. Monday came and went. I finally gave up and went in to the bank wanting to meet with the banker. They only had 1 banker on staff that day for personal and business accounts. Wasn't able to speak with anyone. Scheduled an appointment only to have that person call me one hour before appointment and tell me they aren't the person I need to meet with. HORRIBLE SERVICE. Go to another branch. Avoid this one at all costs.
        Jul 22nd, 2019

      Read Our 9 Reviews

      About
      U.S. Bank Branch

      U.S. Bank Branch is located at 1674 Old School House Rd in Oconomowoc, Wisconsin 53066. U.S. Bank Branch can be contacted via phone at 262-567-3143 for pricing, hours and directions.

      Contact Info

      •   262-567-3143
      •   (262) 354-7004

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for U.S. Bank Branch?

      A The phone number for U.S. Bank Branch is: 262-567-3143.

      Q Where is U.S. Bank Branch located?

      A U.S. Bank Branch is located at 1674 Old School House Rd, Oconomowoc, WI 53066

      Q What is the internet address for U.S. Bank Branch?

      A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/wisconsin/oconomowoc/1674-old-schoolhouse-rd-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

      Q What days are U.S. Bank Branch open?

      A U.S. Bank Branch is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is U.S. Bank Branch rated?

      A U.S. Bank Branch has a 2.6 Star Rating from 9 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Nearby US Bank Locations

      Ratings and Reviews
      U.S. Bank Branch

      Overall Rating

      Overall Rating
      ( 9 Reviews )
      2
      2
      0
      0
      5
      Write a Review

      jennifer McCoy on Google

      image

      Addison Grubbs on Google

      image The gal that helped me out (didnt catch her name, she told me had just recently got back from a trip to Paris) was so sweet and very helpful, explained everything very well. Made my day so much better to be treated so nicely! :)

      Tracy S on Google

      image I have found the staff at the Oconomowoc branch to be very helpful. Rosann went above and beyond and reached out to me after my recent visit about a new savings opportunity.

      Business Response on Google Apr 11th, 2022
      Thank you for your kind words, Tracy. I hope all your future visits meet the same level of service. Have a great day! ^Heather

      Lucas Johnstone on Google

      image Not sure what exactly their expectations are at this branch regarding customer service. I called to schedule an appointment with the Bank Manager. I was hung up on by Reza Griggs with no explanation as to why. When I talked with the Bank Manager, she had no remorse to help me understand why they were not able to help me with this situation. The customer service at US Bank has failed. Ive been in the service industry for 15 years and I would never treat someone the way these folks have.

      Business Response on Google May 6th, 2022
      We’re sorry to hear this was your experience with the branch, Lucas. We strive for an exceptional experience with each interaction, and we regret that this expectation was not met. If you would like to discuss the service provided to you further, please send us an email with your phone number to [email protected], including reference number 1955. One of our Ambassadors will call you directly. Thank you and we look forward to speaking with you. ^Larisa

      Corina Brown-Eufinger on Google

      image Horrible experience at this branch. I had called the first part of January to speak with someone about opening a particular business account. The person I need to speak with was not in the office so I left a message. Never received a call back. I called again 7 days later, this time to be told by the branch manager she would be sure someone would reach out to me by Monday. Monday came and went. I finally gave up and went in to the bank wanting to meet with the banker. They only had 1 banker on staff that day for personal and business accounts. Wasn't able to speak with anyone. Scheduled an appointment only to have that person call me one hour before appointment and tell me they aren't the person I need to meet with. HORRIBLE SERVICE. Go to another branch. Avoid this one at all costs.

      Business Response on Google Mar 27th, 2020
      Hello Corina, I really appreciate the time you’ve taken to reach out about your experience. I’m really sorry to hear that you’ve encountered so much difficulty in trying to open an account. We’d like to speak with you about this and make sure it’s brought to the attention of the appropriate management. Please send us an email at [email protected] with your phone number and reference number 4823. Once we receive your number, we’ll give you a call within one business day. We hope you’ll allow us this opportunity to help. ^Caitlin
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 9 Reviews )
      2
      2
      0
      0
      5

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