Wells Fargo Bank

Dan G _{on Google}

Jan 15th, 2024

Recently opened a new checking account with this branch and its been nothing but a disaster. The tellers are slow and rude, cant cash a check over $500.00. Stay away from Wells Fargo!

Janna Watson _{on Google}

Dec 29th, 2023

Wells Fargo has been a nightmare to deal with since the sudden loss of my father in June, and this branch just gave a prime example of piss poor customer service that inspired me to leave this review.
WF froze my Dad's checking account, with nearly a $50k balance, after he passed. This terminated his autopay on his WE Energies and mortgage, although his account had available funds for ~26 bill pay cycles. *They even clawed back his mortgage payment that automatically went out just days after he passed.* His autopay had been setup and running for years.
His house was cut off from power in October and his mortgage is now in Foreclosure. It has taken months to get the paperwork they require from the courts, even with a fancy attorney.
The swarmy guy who literally came out from his cubicle and asked me, "How can I help you?" on Friday, literally sent me away because there was *only* 90 minutes left before the business closed and he "didn't want to bother back office management" whose involvement is needed to close out accounts.
These guys have single handedly destroyed my Dad's credit, forced his home into foreclosure and had power cut from his home simply because my Dad is no longer living to set them straight.
In my 45 minutes prior to arriving at WF, I set up his estate's checking account at my bank and *also* closed his savings account at a different bank. He had 90 minutes. He clearly just didn't want to help.
This smirky clown had the audacity to turn me away without even giving me the courtesy to look at the court orders in my hand. He instructed me to, instead, schedule an 'appointment' on their app that didn't have any availability until 1/09, another *26 days* away. He even refused to help me see if any of the other branches in the area could help me close out his account before the close of the day. Seriously... How did he even have the audacity to ask me, "How can I help you?"
WF may be a decent bank for businesses.
I can say, with absolute certainty, that they are the bottom of the barrel as far as banking needs for the individual American customer. My Dad banked with WF for over a decade, and I am absolutely certain that he is devastated about how many unnecessary problems WF made after his sudden passing.

Advanced Exteriors _{on Google}

Nov 21st, 2023

Sunita is the most disrespectful, unprofessional person I have ever dealt with in a banking situation. If I could give a 0 rating I would! I will be closing my multiples of accounts TODAY, after a 7 year banking history and north of $10M in deposits. They are truly awful ar this branch. I recommend you bank literally ANYWHERE else.

Scott W _{on Google}

Oct 4th, 2023

I drop off deposits here for a business. The staff are always cheerful and efficient.

Mia Lin _{on Google}

Sep 11th, 2023

Recently I had a terrible experience at this Wells Fargo Bank. On September 11th, I went there for a wire transfer. A phone call is always needed to the Wells Fargo online fraud rep. to receive a code in order to complete the wire transfer.
During the phone call, due to the background noise, I didnt clearly hear question (for security check purpose) asked by the online fraud representative. I asked her to repeat, and she seemed to be impatient. When I asked her again, the online fraud rep lady started to yell at me over the phone. I felt really shocked at her sudden yelling and the local banker helped me file a complaint to the online rep.
I am really disappointed about the rude and unprofessional attitude of the online fraud rep. to its loyal customer.