Errund Cleaning Madison WI

scammer don't use, read through the reviews and its pretty clear that this company is a complete scam and will steal your money. :)
Feb 23rd, 2024

Unprofessional company. Do not trust the 6 star ratings. One star ratings are the Legitimate ones. Service: Moving-related cleaning
Apr 1st, 2022

Errand Cleaning demanded payment upfront. They charge you for maximum hours, with the intent that they will refund you the amount of time not needed. That did not happen. When my daughter called to let management know the exact hours worked, which was two less, they gave her the runaround and hung up. When she called back, they didnt answer. As a parent of a college student, I intervened. When I explained to the manager that we were not going to put up with this and that he needed to refund the difference, he hung up. We are currently working with our bank to solve this problem. Looking at the reviews, the ones with five stars, I have to wonder if they are true?? The Better Business Bureau has very bad reviews on this company. My advice, shop around. Service: Moving-related cleaning
Mar 3rd, 2022

If I could give 0 stars, I would. I am so disappointed by the lack of respect and customer service your company has. I booked this cleaning WEEKS in advance and no one came at all. When I reached out, I was told the cleaner did arrive but that they left because no one was home and frankly that's a lie because there were at least 3 people present at the house going in and out (since we were moving out of the place), so someone should've seen the cleaners and vice versa. Even then, if the cleaners had shown up, they should have at least called to let me know they were on the premises, and since I never received any kind of call or text, it further lets me know not a single person from Errund came to my house to try and clean. Myself, and 2 of my roommates, called the company to get some kind of explanation and were given no answer, in fact, we were sent to voicemail several times, and Holly (the person I was communicating with prior), stopped responding to my texts after 3:30 pm. So instead of having a stress-free move-out, my roommates and I stayed up all night cleaning out the place which wasn't in any of our plans (hence why we decided to hire cleaners). If you are looking for cleaners whether it be move-in or move-out please don't waste your time with this company and go with someone else. Yeah, it might be pricier, but considering I didn't even receive my $200+ plus service from this company, spend the extra $100+ because at least someone will show up.
Feb 25th, 2022

Condo is cleanest its ever been thanks to Marlet and her incredible eye for detail. Very happy with the consistent service and will continue to use this service on a weekly basis.
Feb 24th, 2022