Auntie Anne's
-
9 West Towne Mall
Madison, Wisconsin 53719 - (608) 829-0640
- Website
Hours
Chamber Rating
-
William Goss
The manager/owner/whoever seems to be in charge at the location is always horrible to deal with. She happily cancels orders that were placed through the app if the promotion is not one she wishes to partake in. If you'd like to order something that isn't available, get ready to ask an impossible question that will of course be met with denial. My favorite experience at this location was the time she poured someone's lemonade back into the machine when they decided they didn't want it. If that's what she'll do in public, good luck eating what's prepared in private.
May 23rd, 2023 -
monik rozz
horrible service if not the worst of all they want to sell you what they want and not what you order and if you tell them that it is not what you ordered they get upset and tell you to take it like that because they already charged you and there is no return. they are despot. both the employees and the general manager. I do not recommend this place unless you want to buy what they sell you, horrible.
Apr 19th, 2023 -
Kimmie Clark
Horrible HORRIBLE service! I went to this location 3/13/23 at approximately 5pm. The young lady at the register lacked customer service. When I asked for a particular pretzel, was told I couldnt pick, and she gave me what she wanted. Thats ridiculous, I am a paying customer. If its in the window, I should be able to buy it.
Mar 10th, 2023 -
myles jensen
I had to cancel because I put in a wrong address and they charged me $22 even after I reordered
Dec 7th, 2022 -
Ellie Wu
Nice original pretzels!
Aug 31st, 2022
Services
- Delivery
- Catering
- Loyalty
Questions & Answers
Q What is the phone number for Auntie Anne's?
A The phone number for Auntie Anne's is: (608) 829-0640.
Q Where is Auntie Anne's located?
A Auntie Anne's is located at 9 West Towne Mall, Madison, Wisconsin 53719
Q What is the internet address for Auntie Anne's?
A The website (URL) for Auntie Anne's is: https://locations.auntieannes.com/wi/madison/9-west-towne-mall?utm_source=extnet&utm_medium=organic&utm_campaign=locations_partner
Q What days are Auntie Anne's open?
A Auntie Anne's is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is Auntie Anne's rated?
A Auntie Anne's has a 2.9 Star Rating from 22 reviewers.
Hours
-
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Ratings and Reviews
Auntie Anne's
Overall Rating
Overall Rating
( 22 Reviews )William Goss on Google
The manager/owner/whoever seems to be in charge at the location is always horrible to deal with. She happily cancels orders that were placed through the app if the promotion is not one she wishes to partake in. If you'd like to order something that isn't available, get ready to ask an impossible question that will of course be met with denial. My favorite experience at this location was the time she poured someone's lemonade back into the machine when they decided they didn't want it. If that's what she'll do in public, good luck eating what's prepared in private.
monik rozz on Google
horrible service if not the worst of all they want to sell you what they want and not what you order and if you tell them that it is not what you ordered they get upset and tell you to take it like that because they already charged you and there is no return. they are despot. both the employees and the general manager. I do not recommend this place unless you want to buy what they sell you, horrible.
Kimmie Clark on Google
Horrible HORRIBLE service! I went to this location 3/13/23 at approximately 5pm. The young lady at the register lacked customer service. When I asked for a particular pretzel, was told I couldnt pick, and she gave me what she wanted. Thats ridiculous, I am a paying customer. If its in the window, I should be able to buy it.
myles jensen on Google
I had to cancel because I put in a wrong address and they charged me $22 even after I reordered
Ellie Wu on Google
Nice original pretzels!
Overall Rating
Overall Rating
( 22 Reviews )Write a Review
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