Carpets Galore & Flooring

Erin Christmas _{on Google}

Mar 22nd, 2024

We had an excellent experience working Steve! Great customer service and highly experienced installers, who could tackle all the difficulties of installing carpet in an old bungalow, including a stair runner. Very affordable pricing. We are so grateful!

Matthew De La Pasqua _{on Google}

Jan 12th, 2024

Have used Carpets Galore on several occasions. Great staff, products and customer service. Highly recommend.

Jodi S. _{on Google}

Apr 8th, 2022

Carpets Galore had an excellent selection of carpets to choose from, and they made sure that the carpet was installed perfectly on our stairway. I couldnt be happier with how it looks!

Andrew Leatherman _{on Google}

Jan 7th, 2023

Just walk out of the store because of the horrible customer service. Earlier in the week I called to schedule an appointment but was told I could just walk in and someone would assist me. Today I went into the store with my family and I as we walked up I notice the two salesmen gesturing to on another as to who was going to assist. First warning sign but I ignored it. I introduced myself and gave them my builders name and both of the salesman's look at each other as if I was inconveniencing them. After clearing that up I explained the project and what we were looking for. With hands in pocket the salesman just begins to walk away without a gesture to follow. After catching up and reviewing the available products I asked a question about matching my existing flooring. The salesmen's just scoffed back and said it's not possible very abruptly. A simple explanation or discussion about the best alternatives would have been a great way to respond. At this moment I am done with the salesman's but we have one more thing to review. As we were reviewing the next selection the phone rings and the salesman who was supposedly assisting us just leaves all while another salesman is at the desk not doing anything could have answered. This may not translate well via a Google review but I have never felt the urge to leave a place of business more after my interaction today at this store!