Carpets Galore & Flooring

Carpets Galore & Flooring

Hours

Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.5 - (31 reviews)
26
1
1
0
3
Read Our 31 Reviews

Chamber Rating

Verified Member
4.5 - (31 reviews)
26
1
1
0
3
  • Erin Christmas

    We had an excellent experience working Steve! Great customer service and highly experienced installers, who could tackle all the difficulties of installing carpet in an old bungalow, including a stair runner. Very affordable pricing. We are so grateful!
    Mar 22nd, 2024

  • Matthew De La Pasqua

    Have used Carpets Galore on several occasions. Great staff, products and customer service. Highly recommend.
    Jan 12th, 2024

  • David Bowen


    Mar 5th, 2023

  • Andrew Leatherman

    Just walk out of the store because of the horrible customer service. Earlier in the week I called to schedule an appointment but was told I could just walk in and someone would assist me. Today I went into the store with my family and I as we walked up I notice the two salesmen gesturing to on another as to who was going to assist. First warning sign but I ignored it. I introduced myself and gave them my builders name and both of the salesman's look at each other as if I was inconveniencing them. After clearing that up I explained the project and what we were looking for. With hands in pocket the salesman just begins to walk away without a gesture to follow. After catching up and reviewing the available products I asked a question about matching my existing flooring. The salesmen's just scoffed back and said it's not possible very abruptly. A simple explanation or discussion about the best alternatives would have been a great way to respond. At this moment I am done with the salesman's but we have one more thing to review. As we were reviewing the next selection the phone rings and the salesman who was supposedly assisting us just leaves all while another salesman is at the desk not doing anything could have answered. This may not translate well via a Google review but I have never felt the urge to leave a place of business more after my interaction today at this store!
    Jan 7th, 2023

  • Jodi S.

    Carpets Galore had an excellent selection of carpets to choose from, and they made sure that the carpet was installed perfectly on our stairway. I couldnt be happier with how it looks!
    Apr 8th, 2022

Read Our 31 Reviews

About
Carpets Galore & Flooring

About Carpets Galore and Flooring GET TO KNOW YOUR GRAFTON, WI AREA FLOORING EXPERTS Carpets Galore & Flooring has been a family-owned and operated business since 1963. Our founder started with a little more than an armful of carpet samples over 50 years ago. Today we have grown to represent hundreds of manufacturers of carpet, hardwood, laminate, vinyl, ceramic and other quality flooring products.

Contact Info

Services

  • Flooring
  • Home Services

Specialities

  • Flooring
  • Home Services

Questions & Answers

Q What is the phone number for Carpets Galore & Flooring?

A The phone number for Carpets Galore & Flooring is: (262) 376-7500.


Q Where is Carpets Galore & Flooring located?

A Carpets Galore & Flooring is located at 1542 N Port Washington Rd, Grafton, WI 53024


Q What is the internet address for Carpets Galore & Flooring?

A The website (URL) for Carpets Galore & Flooring is: https://www.carpetsgaloreandflooring.com/


Q How big is Carpets Galore & Flooring?

A Carpets Galore & Flooring employs approximately 20+ people.


Q What days are Carpets Galore & Flooring open?

A Carpets Galore & Flooring is open:
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM


Q How is Carpets Galore & Flooring rated?

A Carpets Galore & Flooring has a 4.5 Star Rating from 31 reviewers.

Ratings and Reviews
Carpets Galore & Flooring

Overall Rating

Overall Rating
( 31 Reviews )
26
1
1
0
3
Write a Review

Erin Christmas on Google

image We had an excellent experience working Steve! Great customer service and highly experienced installers, who could tackle all the difficulties of installing carpet in an old bungalow, including a stair runner. Very affordable pricing. We are so grateful!


Matthew De La Pasqua on Google

image Have used Carpets Galore on several occasions. Great staff, products and customer service. Highly recommend.


David Bowen on Google

image


Andrew Leatherman on Google

image Just walk out of the store because of the horrible customer service. Earlier in the week I called to schedule an appointment but was told I could just walk in and someone would assist me. Today I went into the store with my family and I as we walked up I notice the two salesmen gesturing to on another as to who was going to assist. First warning sign but I ignored it. I introduced myself and gave them my builders name and both of the salesman's look at each other as if I was inconveniencing them. After clearing that up I explained the project and what we were looking for. With hands in pocket the salesman just begins to walk away without a gesture to follow. After catching up and reviewing the available products I asked a question about matching my existing flooring. The salesmen's just scoffed back and said it's not possible very abruptly. A simple explanation or discussion about the best alternatives would have been a great way to respond. At this moment I am done with the salesman's but we have one more thing to review. As we were reviewing the next selection the phone rings and the salesman who was supposedly assisting us just leaves all while another salesman is at the desk not doing anything could have answered. This may not translate well via a Google review but I have never felt the urge to leave a place of business more after my interaction today at this store!


Jodi S. on Google

image Carpets Galore had an excellent selection of carpets to choose from, and they made sure that the carpet was installed perfectly on our stairway. I couldnt be happier with how it looks!


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Overall Rating

Overall Rating
( 31 Reviews )
26
1
1
0
3

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