Capitol Hill Senior Apartments

Who Me _{on Google}

Jul 8th, 2023

Our elevator has been down since Friday night. It's Monday and it's still down. No maintenance person or number to call.
I'm 75yo and can't walk without a Walker. No one cares. I had to call the fire department for assistance climbing the stairs to my 2nd Floor apartment. The elevator is broken at least once a week.
I have lived here for over 5 years and things have gotten really bad the past 2 years. The manager doesn't seem to care.

Ann _{on Google}

Jul 7th, 2023

WHAT A SURPRISE.. NOT
July 4TH and the ELEVATOR IS NOT WORKING AGAIN.
All phone numbers are still disconnected.
What kind of management company is this?
Called the corporate office many times in the past 5 weeks. They don't return calls?

T Moser _{on Google}

Jun 23rd, 2023

It has been 3 weeks and ALL THE PHONE NUMBERS FOR CAPITAL HILL SENIOR APARTMENTS AND FOX BROOK APARTMENTS ARE DISCONNECTED.
BOTH OF THE CORPORATE OFFICE ONLY HAVE VOICE MAIL AND ALSO DON'T RETURN CALLS.
Not a way to run a business.

Monica Mora _{on Google}

Jun 21st, 2023

Elevator has been broken for almost 4 days. Maintenance phone number doesn't work. Our elevator is down every single week. This is a 55+ community. Most of us can't climb stairs. The on site management doesn't care.
How on earth is the only emergency maintenance phone number not working?
On the weekends no matter what the issues you have no way to contact anyone?
If the building caught on fire or a main water pipe burst on a Friday we would have to wait until Monday for help.

Melanie Erickson _{on Google}

Jun 15th, 2023

The elevator always broken at least every other week. There are 9 washer's and dryer's. The dryer's 6 of the dryer's have not worked in over 4-6 months.
This past Friday all 9 washer's broke down. The elevator also broke down starting on Friday. As of today Monday the ELEVATOR AND THE WASHER'S HAVE NOT BEEN REPAIRED.
The emergency maintenance phone number does not work either.
The property manager doesn't care at all. These issues have been discussed with her hundreds of times over the past 7 months. She always has an excuse.
There are a lot of tenants that use wheelchairs, walkers, oxygen and can't walk up and down stairs. Yet nothing is done to fix the elevator.