Goodwill NCW Outlet Store

This place has terrible staff. My friend and I decided to try shopping here. While I was digging in the bin I noticed the smell of cannabis in the air. I believe it was the manager, pink hair, about 55 then harshly confronted my friend and I, assuming that we were the ones that were responsible for the smell of canabis. I politely told her it was not us, but she would not listen and kept saying I know its you! She then threatened to call the police and kick us out. Later a man next to me explained how this type of behavior is common from her. I feel sorry for other teens that go there regularly and get harassed. We will not be shopping there again unfortunately.
Apr 8th, 2024

I love digging through and finding good deals. Unfortunately, the staff is very rude. I have two well-behaved teenagers that shop with me regularly. Today, one was told that he needed to be next to a parent at all times (I can understand if he was a young child that was running around or getting in the way or being problematic...he was just quietly looking in the bins.) Then, when he strayed away from his dad to look in the next bin over, they made a condescending announcement about kids having to be at the same bin as their parents. We have shopped there dozens of times with our teens, and it has never been an issue. They are well-behaved and responsible- they aren't bothering anybody. It's silly that Goodwill outlet keeps coming up with new rules every other week regarding children. Especially since some of the grown adults shopping there are super aggressive and problematic. I would love to know the reasoning for this, because it doesn't make any sense.
Feb 22nd, 2024

I LOVE this place but the RESELLERS RUIN IT. Theyre basically the ticket scalpers of the thirft store. Annoying. The blonde guy with the short cut hair thats always wearing really ugly old jeans especially. They roll up in huge groups, hoard everything, and stand directly in the way of stuff just talking, or playing on their phones looking up how much they can resell this stuff, not moving out of the way.
Jan 20th, 2024

Jan 5th, 2024

Someones junk is someone else's treasure. But there is a LOT of JUNK here. The bins are filthy so wear gloves. I could not go when I was pregnant, I got stuffed up and quickly felt sick. There are days I found some wants/needs, and days I found none. Prices are buy the pound.
Dec 11th, 2023