Vagabond Shoes-Appleton

Hours

Sunday:
11:00 AM - 4:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM

Chamber Rating

3.3 - (19 reviews)
10
0
2
0
7
Read Our 19 Reviews

Chamber Rating

3.3 - (19 reviews)
10
0
2
0
7
  • Karen Van Berkel

    I am probably the pickiest shoe person, and after spending 90 minutes elsewhere, I tried Vagabond Shoes! Best shoe place ever excellent customer service. Excellent selection, definitely recommend.
    Feb 23rd, 2024

  • Purple Panda

    I found the perfect shoes at a fair price, thank you! Love that clearance section!
    Dec 2nd, 2023

  • SoulMassage

    I would never shop there again. My first and only experience here was buying shoes a week ago for myself and my daughter. I bought my daughter and I tennis shoes for our trip. When I got home she tried them on.. she thought they felt weird on her feet. She put them on, walked out to the driveway, put her bag in the car said they were uncomfortable and we took them off. I told her I would try to exchange them for another pair that were more comfortable for her. (I thought my pair was comfortable for my feet so I kept mine.) I brought hers back to the store with receipt and box the following week and said that I wanted to return them. The woman opened the box and then said arrogantly "Well I'll have to clean these up. I can't sell them like this!" I was in complete shock because my daughter didn't even wear them! They were perfectly clean. I asked her," what are you talking about? My daughter didn't even wear them?" and she pointed to two tiny stones that were in between the crease on the bottom.. more than likely two pieces of gravel from the driveway. I was completely offended. Like she thought we weren't being honest or something?? The tone of voice.. the way she talked to me was completely unprofessional. Then she asked what I wanted to do- and I said that all I wanted to do was exchange them for a different pair of shoes..not return them. I then proceeded to quickly pick out a different pair of shoes for her ( at this point I just wanted to get the hell out of the store because I felt so uncomfortable.) It seemed like after I told her I wasn't just trying to return them her attitude changed and then she went to the back to see if they had the size I needed for her. I just picked something quick for her, paid the difference, and then left. I did notice upon checking out that there was a sign about returns on the front desk-that it's over 7 days they don't accept returns.. seems like all they care about is money... not taking care of their customers or being respectful of them. As a business owner myself, frankly it's terrible business practice. It's really disappointing to think that businesses that rely so much on customer service could be so self-serving and inconsiderate. Would not recommend.
    Nov 10th, 2023

  • Nathan Hollenbeck

    It's a show store what else can I say!
    Aug 19th, 2023

  • Amanda Welsh

    Always an excellent selection and a decent clearance pricing.
    Jun 16th, 2023

Read Our 19 Reviews

About
Vagabond Shoes-Appleton

Vagabond Shoes-Appleton is located at 4760 Integrity Way in Appleton, Wisconsin 54913. Vagabond Shoes-Appleton can be contacted via phone at 920-257-4557 for pricing, hours and directions.

Contact Info

  •   920-257-4557

Questions & Answers

Q What is the phone number for Vagabond Shoes-Appleton?

A The phone number for Vagabond Shoes-Appleton is: 920-257-4557.


Q Where is Vagabond Shoes-Appleton located?

A Vagabond Shoes-Appleton is located at 4760 Integrity Way, Appleton, WI 54913


Q What is the internet address for Vagabond Shoes-Appleton?

A The website (URL) for Vagabond Shoes-Appleton is: http://www.goodshoesnow.com/


Q What days are Vagabond Shoes-Appleton open?

A Vagabond Shoes-Appleton is open:
Sunday: 11:00 AM - 4:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM


Q How is Vagabond Shoes-Appleton rated?

A Vagabond Shoes-Appleton has a 3.3 Star Rating from 19 reviewers.

Hours

Sunday:
11:00 AM - 4:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM

Ratings and Reviews
Vagabond Shoes-Appleton

Overall Rating

Overall Rating
( 19 Reviews )
10
0
2
0
7
Write a Review

Karen Van Berkel on Google

image I am probably the pickiest shoe person, and after spending 90 minutes elsewhere, I tried Vagabond Shoes! Best shoe place ever excellent customer service. Excellent selection, definitely recommend.

Business Response on Google Feb 29th, 2024
Thanks Karen for coming in and for the great review! Enjoy your shoes and wallet! Susan and Tina

Purple Panda on Google

image I found the perfect shoes at a fair price, thank you! Love that clearance section!

Business Response on Google Jan 4th, 2024
Thank you Purple!! susan

SoulMassage on Google

image I would never shop there again.
My first and only experience here was buying shoes a week ago for myself and my daughter.
I bought my daughter and I tennis shoes for our trip. When I got home she tried them on.. she thought they felt weird on her feet. She put them on, walked out to the driveway, put her bag in the car said they were uncomfortable and we took them off. I told her I would try to exchange them for another pair that were more comfortable for her. (I thought my pair was comfortable for my feet so I kept mine.) I brought hers back to the store with receipt and box the following week and said that I wanted to return them. The woman opened the box and then said arrogantly "Well I'll have to clean these up. I can't sell them like this!" I was in complete shock because my daughter didn't even wear them! They were perfectly clean. I asked her," what are you talking about? My daughter didn't even wear them?" and she pointed to two tiny stones that were in between the crease on the bottom.. more than likely two pieces of gravel from the driveway. I was completely offended. Like she thought we weren't being honest or something?? The tone of voice.. the way she talked to me was completely unprofessional. Then she asked what I wanted to do- and I said that all I wanted to do was exchange them for a different pair of shoes..not return them. I then proceeded to quickly pick out a different pair of shoes for her
( at this point I just wanted to get the hell out of the store because I felt so uncomfortable.) It seemed like after I told her I wasn't just trying to return them her attitude changed and then she went to the back to see if they had the size I needed for her. I just picked something quick for her, paid the difference, and then left.
I did notice upon checking out that there was a sign about returns on the front desk-that it's over 7 days they don't accept returns.. seems like all they care about is money... not taking care of their customers or being respectful of them. As a business owner myself, frankly it's terrible business practice.
It's really disappointing to think that businesses that rely so much on customer service could be so self-serving and inconsiderate. Would not recommend.

Business Response on Google Dec 12th, 2023
Lindsay, I clearly remember you. And yes, there were stones stuck in the bottom of the shoes. I was nice and cleaned them myself since I certainly can not present them to another customer like that. I am not in the business of cleaning worn shoes since the shoes we sell here are new and are in new, stone-free condition. Yes, our return policy is stated on the counter, on the wall, and on your receipt. It reads as follows" Receipt is required for all returns. All merchandise must be returned in sellable condition, with no signs of wear and must be accompanied by the original box. (No exceptions) 1-7 days: Refund will be given in the original form of payment. 8-14 days: may exchange or an in-store credit will be issued. After 14 days: no returns/exchanges. Clearance/Sale Merchandise: Clearance and sale items are Final sale. No exchanges will be issued on Clearance or sale items." So I want to point out that I also sold you these shoes. Two pair of light pastel green Dansko Pace walking shoes. (Which were on sale, by the way) One for you and one for your daughter that was not with you. It's funny how we (retail workers) know that we will be seeing someone again in the near future. I didnt know the age of your daughter at the time of sale but when you face timed her at the time of the return I will put her at about 15. No 15 year old is going to be wearing these green shoes! So when you came back with them, along with a few stones and a little dirt that needed to be cleaned off with a clorox wipe I was not so surprised. I understand that some parents can not easily get their kids or elderly parents to stores to try on shoes. But in my experience, (which is a lot) I find then it is best to try on before you buy. We have return policies for reasons. I do make exceptions to our policy on a case by case basis-as I made 2 exceptions for you here. I cleaned the driveway worn shoes for you and exchanged them for something else after your 10 minute face time with your daughter..during which she vetoed about 12 things. Thanks for stopping in and your comments. susan

Nathan Hollenbeck on Google

image It's a show store what else can I say!

Business Response on Google Aug 27th, 2023
Thank you Nathan for your great review and thanks for stopping in!! susan

Amanda Welsh on Google

image Always an excellent selection and a decent clearance pricing.

Business Response on Google Jul 10th, 2023
Thank you Amanda for your patronage and positive review! susan

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Overall Rating

Overall Rating
( 19 Reviews )
10
0
2
0
7

Write a Review

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