UPS Access Point location

Feb 19th, 2024

WARNING: Do NOT use them as a UPS drop-off location. I dropped off a pre-printed package a few days ago. After 2 days there was no tracking information available. I called to ask if the package was picked up. They said that it was. I waited another day, called UPS.. They told me the package had not been scanned yet. I physically drove to Advance Auto Parts to have them do a search. After a bit of fumbling around, the GM asked if the product inside the package was a plaque. I said "yes". He turned around and grabbed the plaque off the shelf behind him and handed it to me. He said they didn't know what the package was, so they opened it and set the containing product on the shelf. I left the store with the plaque and no box that it was shipped in, ran back to the office, re-printed the label, re-packaged and drove to the UPS store to ship. Advance Auto Parts not only DID NOT hand the package to the driver for pickup, but they opened the package, set the containing product aside and forgot about it. Completely unacceptable and not to be trusted.
Dec 6th, 2023

Of all locations I've been to, this one by integrity way Appleton had a friendly, patient, helpful young man working which is nice because nobody at the rest of the locations likes to smile. I didn't feel like I was wasting the employees time by being there. Friendly service makes a diffrence, people notice.
Jul 10th, 2023

Jun 19th, 2023