Ball Toyota of Charleston

Called them 3 times to get my new Tundra serviced and they would never call me back to set up an appointment.
Apr 2nd, 2024

I asked Ball Toyota to check my brakes for a grinding sound. They never checked the brakes, but charged me and applied a WV state inspection sticker. This was only discovered a few weeks later when checked by an independent mechanic found rear rotors, brakes and calipers destroyed. I have the old destroyed brakes. How many people are they still doing this to?
Mar 31st, 2024

Ball of Toyota was amazing to work with. I live far away and Kaitlyn was amazing from the start.She got me approved and then waited for me to be able to travel to pick up the car , she went above and beyond to have everything approved and ready to go so everything went smoothly. She also met us outside with a smile and was friendly and courteous and helpful . I love my new car and wish I had done this sooner!! Definitely recommend
Mar 15th, 2024

It was my first time using Ball Toyota and they were great! I was very happy with scheduling and the service. I would highly recommend them.
Mar 14th, 2024

Nathaniel, my salesman and Cole, the finance specialist, were a pleasure to work with. I was buying from out of state, and I had a multitude of questions regarding the Tundra I was interested in. They took the time to go outside and check the truck for all the things I wanted to know about, and we negotiated the price over the phone with no issues at all. Took care of most of the paperwork over the phone and through email, and when I showed up to the dealership after a 450 mile trip, it only took about 30 minutes to get everything finished and drive off the lot! Very pleased with my experience at Ball Toyota.
Mar 11th, 2024