Chase Bank

Teller got rude when I asked to open an account. Cool I'll take my business elsewhere!
Mar 18th, 2024

The most pleasant and friendly staff! Golden people!
Feb 6th, 2024

Lost a customer because of their attitude. Me and my husband were wanting to come set up an account. The guy at at the counter was rude to us. He asked if we had an appt, we said no we didnt know we needed one. He said their only banker had an appt at 10am (it was 9:15) so they wouldnt see us because it takes over an hour to make a bank account. Okthey couldnt start it and let us finish later? Just turning us away? When none of them (3 plus just sitting behind the counter talking) werent doing anything.. we asked if there was another time today? He said you can do it on your phones its faster I told him you cant make a joint acc on your phone, I already tried. he said oh well I guess you can come back later. He was very snarky and acted like we had no business being there. We felt very unwelcome and were not a fan of the attitudes of these people. We went up the road to Poca Valley bank instead. It was WAY cleaner, more modern, and more friendly. We did have a wait time but we didnt mind because they were so nice and welcoming unlike these clowns. Cant wait to start banking with them. Good riddance Chase.
Sep 20th, 2023

I come here often but I'm probably going to be switching soon bc the staff are always so rude. Every single time I've come through I've gotten nothing but rude responses and grumpy people. If I could go lower than 1 star I would. It's just uncalled for.
Jun 14th, 2023

The staff was fabulous. Amanda took time out of her very busy schedule and lunch time to work with us as walk-ins. She was very informative and walked us through everything making sure we understood and made sure we wouldn't have to pay any extra fees that we didn't want to. Absolutely reccomend.
May 23rd, 2023